Sales Operations Manager, Commercial Print

We are seeking a strategic and analytical Sales Operations Manager to enable our Commercial Print sales organization to operate at peak efficiency and effectiveness. This role serves as a critical bridge between sales leadership, operations, and supporting functions, driving revenue growth through data-driven insights, process optimization, and technology enablement.

In this role as a Sales Operations Manager, you will:

• Help develop and maintain territory and quota models that optimize sales coverage and performance

• Support annual and quarterly forecasting processes to ensure accurate revenue planning

• Partner with sales leadership to design and execute go-to-market strategies

• Drive initiatives to build sales enablement tools and dashboards that empower the sales team

• Lead change management programs and process improvement initiatives

• Manage special projects that advance sales operational excellence

• Collaborate with marketing to develop campaign materials and support promotional initiatives.

• Provide data-driven analysis to support territory planning and optimization

• Assist in quota setting processes that balance ambition with achievability

• Monitor capacity planning to ensure appropriate sales resource allocation

• Analyze sales performance metrics, pipeline health, and forecast accuracy

• Deliver regular insights and actionable recommendations to leadership

• Ensure data integrity and accuracy within Salesforce CRM

• Lead and manage a team of 3 estimators, providing guidance and oversight to ensure accurate and timely project estimates

• Drive advancement of IQuote and related estimating systems

• Optimize processes and enforce best practices across sales systems

• Collaborate with Technology/Systems teams on tech stack (Salesforce, Gong, Gainsight) enhancements, integrations, and system changes

• Partner with the Enablement team to drive tool adoption, create training materials, and provide ongoing support.

• Build and maintain comprehensive dashboards and reports in Salesforce and Power BI

• Create executive-level reporting that provides visibility into sales performance and trends

• Translate complex data into clear, actionable insights for stakeholders at all levels

You're a fit for the Sales Operations Manager role if your background includes:

• 5+ years of experience in sales operations, revenue operations, or related analytical roles

• Strong proficiency with sales (CRM, etc) and business intelligence tools (Power BI, Tableau, or similar)

• Demonstrated ability to develop territory models, quota plans, and sales forecasts

• Excellent analytical skills with the ability to translate data into strategic recommendations

• Experience managing cross-functional projects and driving change management initiatives

• Strong business acumen with understanding of sales processes and GTM strategies

• Exceptional communication skills with ability to influence stakeholders at all levels

• Bachelor's degree in Business, Finance, Analytics, or related field; MBA is a plus

• Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan.

• Flexibility & Work-Life Balance:
  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth:
  By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching &and learning, leadership capability development, Harvard Management Courses, key talent programs.

• Industry Competitive Benefits:
  We offer comprehensive benefit plans…