Care Inbound Revenue Specialist Remote

Employer Industry: Smart Home Services

• Salary of $17.75/hr. + uncapped commissions
• Clear career pathing throughout the Customer Care organization
• Paid holidays and flexible paid time away
• Comprehensive medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) with employer match
• Discounts for employees, friends, and family

• Provide exceptional customer service while addressing inquiries and resolving concerns
• Offer equipment and plan upgrades, tailored to enhance customer loyalty
• Educate clients on ways to save money and optimize their Smart Home experience
• Master internal troubleshooting processes and adopt a consultative sales approach
• Meet or exceed monthly and quarterly sales targets

• Must be at least 18 years old
• Proven experience in sales or a customer-facing role, preferably in a customer upgrade or sales specialist capacity
• Must obtain a Burglar Alarm License (paid for by the employer)
• Proficient with computer functions and ability to utilize software, databases, scripts, and other resources
• Must be able to type a minimum of 40 words per minute

• Experience in a fast-paced sales environment
• Strong problem-solving mindset and adaptability to overcome challenges
• Ability to simplify complex product offerings for customers
• Commitment to continuous learning about products and industry trends

#Smart Home #Customer Service #Sales Opportunity #Career Growth #Remote Work

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