Surgical Account Manager; Springfield, MA

We anticipate the application window for this opening will close on 16 Jan 2026.

At Medtronic, you will lead with purpose, breaking down barriers to innovation and helping champion healthcare access and equity for all. This remote position requires a valid driver’s license and residence within the territory to drive to multiple accounts throughout the region.

The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical Center of Technology (COT) portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, Wound Closure, and Access & Instrumentation. You will develop and execute strategic sales plans, identify practice trends, and cultivate key customer relationships to drive market growth and adoption. You will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.

• Serve as the main point of contact across MDT account teams, including District Managers, Sales Area Directors, Sales Operations Specialists, and teams specializing in GYN and Hernia portfolios.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical COT products:
  Stapling, Energy, Wound Closure, Electrosurgery, Situate, Access & Instrumentation (A&I).
• Cultivate and strengthen relationships with field distribution partners.
• Maximize partnership programs and leverage account intelligence to increase market share.

• Achieve/exceed disposable quota (strategic & core).
• Achieve/exceed hardware quota.
• Expand contract categories.
• Improve opportunity management and forecasting accuracy.

• High School Diploma (or equivalent) AND at least 6+ years of field sales experience OR
• Associate’s Degree AND at least 4+ years of field sales experience OR
• Bachelor’s Degree AND at least 2+ years of field sales experience.
• Field-based role requiring 50% travel within the territory.

• Proven track record in sales within the medical device or healthcare industry, preferably in surgical or related fields.
• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
• Ability to analyze business trends and use insights to develop actionable strategies.
• Excellent organizational and time‑management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with CRM software (e.g., ) and Microsoft Office Suite.

The role requires independent mobility and interaction with a computer and colleagues via phone, email, instant message, and in-person communications.

Salary
: $75,000 - $75,000 (U.S. locations, excluding Puerto Rico).

In addition to base salary, this role is eligible for a Sales Incentive Plan (SIP) to earn significant incentive compensation.

Benefits for employees working 20+ hours per week: Health, Dental, Vision, Health Savings Account, Flexible Spending Account, Life Insurance, Long‑Term Disability, Dependent Daycare, Tuition Assistance, Simple Steps (global wellbeing program).

Benefits for all regular employees: Incentive plans, 401(k) with match, Short‑Term Disability, Paid Time Off, Paid Holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non‑Qualified Retirement Plan Supplement, Capital Accumulation Plan (for VP+).

We lead global healthcare technology and boldly attack the most challenging health problems by searching for solutions. Our mission is to alleviate pain, restore health, and extend life, uniting a global team of 95,000+ passionate people.

Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, etc. We will provide reasonable accommodations for qualified individuals with disabilities.

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