Project Coordinator; Remote

Ventus

Ventus is an entity within Digi, a Business Unit that’s an industry leader in IT networking innovations. Leveraging technology, we produce market-driving network solutions. With over 20 years of experience delivering secure enterprise-class networks, Ventus develops cellular wireless and fixed line SD‑WAN, hybrid WAN, and cellular WAN solutions for an expanding array of business connectivity applications.

Our Project Coordinator will build relationships and drive the partnerships that ensure our customers have access to the best possible technology and services. This role will be responsible for accurate processing of current and new customer orders, including cellular and fixed line solutions. Provide account support, including customer needs assessment, meet quality standards Mister APPLY see services, and evaluate customer satisfaction.

• Verify the accuracy of customer order requests and order placement into Customer Relations Management system (VPS).
• Maintain records of outgoing orders, field service installations/coordination, and requisitioning of additional materials, supplies, and equipment.
• Review orders for completeness according to reporting procedures and forward incomplete orders back to the sales group for further information.
• Respond to customer and supplier inquiries regarding order status, changes, or cancellations.
• Assist in the management of the shipment report to ensure timely delivery and provisioning queue management.
• Monitor inventory records to determine availability of requested materials, supplies and equipment while maintaining open communication with internal and external clients.
• Secure and renew orders and arrange delivery.
• Assist monthly with customer billing data.
• Other duties may be assigned at the discretion of management in the context of the role.
• Maintain relationships with multiple fixed line carriers.
• Facil практически/coordinate fixed line carrier orders.

Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO and a hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.

The anticipated base pay range for this position is $50,500 – $79,000. Pay ranges are determined mwan role, job level and primary job location. The range displayed reflects the cost of labor within several U.S. geographies. The specific salary offered within the range will depend on various factors including, but not limited to, the candidate’s relevant and prior experience, education, skills, and primary work location.

Equal Employment Opportunity

At Digi, we embrace diversity and inclusion among our teammates. It is critical to our lijkt doe g ambitie. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.

Please note that we are unable to provide visa sponsorship for this position. Candidates must have valid work authorization in the United States at the time of application. Visa applications of any kind will not be considered.