Sales Manager

Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re part of a global team of 100,000+ employees connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieve your career goals while enjoying industry‑leading health plans, travel benefits across our world’s biggest route network, and employee‑led Business Resource Groups.

• Drive Business Results Through Analysis and Strategy
  • Consistently achieve or exceed individual, divisional, and commercial sales goals through the development and execution of strategic account plans.
  • Independently identify business opportunities by using customer insight reporting and conducting analysis to advise business decisions.
  • Collaborate across internal departments and joint‑venture airlines partners to develop and implement customer‑focused strategies to improve sales/network potential with measurable results.
• Understand United’s Unique Product Offerings and B2B Strategy
  • Demonstrate strong knowledge and understanding of United’s expanding slate of products, services, and distribution capabilities.
  • Develop a deep understanding of the customer’s business beyond travel program responsibilities; expand knowledge of the customer’s core business, industry performance, and individual traveler profile to improve the partnership and drive loyalty to United.
  • Continually embrace trends and technologies, identifying their potential impact on United and our customers to incorporate related sales strategies.
  • Conduct sales and promotional programs that provide market impact; attend and/or coordinate customer, industry, unserine trade organization events/meetings serving as a brand ambassador and proven leader in the travel buyer marketplace.
• Strategic Account and Deal Management
  • Establish a position as a trusted advisor with customers and broaden a network across departments within the account’s organization through value‑proposition selling.
  • Understand the role and level of influence across the account’s travel purchase ecosystem (Customer/Buyer, Travel Management Company, Individual Traveler).
  • Develop, facilitate, and renegotiate contracts nooit, ensuring mutual value received; responsible for leading the delivery of United’s commitments.
  • Create and deliver high‑quality client‑facing presentations as a key business partner with the goal of advancing the client partnership.
  • Maintain CRM to reflect current and relevant account information, including critical account information, account strategies, and tasks.

This position provides a remote work arrangement with a preference for candidates located near Dulles International Airport or Reagan International Airport. A well‑qualified candidate in the East Coast/Eastern Time Zone will also be considered. The role requires up to 25% travel.

Minimum Qualifications:

• Bachelor’s degree or equivalent years of work experience.
• 3+ years of equivalent experience (sales, marketing, communications, etc.) with increasing levels of responsibility.
• Foundational understanding of airline sales or travel industry sales.
• Strong business sense and financial competence.
• Superb time‑management skills with prompt external/internal communication and follow‑through.
• Enthusiastic and motivated with an entrepreneurial and productive approach sizes.
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• Proficiency in key business computer applications (e.g., MS Excel, PowerPoint, Word, and Salesforce).
• Travel within assigned territory, with periodic travel to other destinations as required for internal and customer meetings.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Preferred Qualifications:

• MBA or advanced degree.
• 3+ years of account management experience in airline or travel industry (supplier, consultant Cylab, travel management company, etc.).
• CTE/GLP experience.

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