Sr. Account Manager - Workforce ; Pennsylvania

Job Description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Account Executive to join our Workforce Benefits Division.

• This role is 100% remote. You’ll stay connected to Pacific Life from your home office.
We are seeking someone in the Pennsylvania area.

As an Account Executive, you’ll play a key role in Pacific Life’s growth and long-term success by working with leaders in the Workforce Benefits division to meet established goals and objectives for our in-force block of business.

• Foster and manage relationships with policyholders and producers through responsive communication, prompt conflict resolution, and proactive outreach.
• Taking into consideration the needs of each client, act as a liaison between internal departments and the customer to meet desired objectives.
• Assess the client needs and maximize cross‑selling opportunities for growth potential.
• Monitor renewal activity in partnership with the sales representative and underwriting. Strategically prepare renewals to retain the account. Gather underwriting data and claims experience for review to best communicate renewal actions.
• Manage to persistency goals for the allocated block of business.
• Assist with the enrollment process as it relates to the preparation of enrollment materials, conducting enrollment meetings, etc.
• Demonstrate proficiency in the group products sold by Pacific Life.
• Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities.

• 3+ years experience in group benefits in a sales or service role
• 4-year college degree or equivalent work experience is required.
• Ability to seek opinions of others, process feedback and take smart risks.
• A high degree of integrity and able to act in a transparent and consistent manner while always accounting for what is best for the organization.
• Self-reflective and aware of his/her own limitations; leads by example and drives the organization’s performance with an attitude of continuous improvement.
• Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. WHAT

• Strong performance orientation and drive for results
• Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues
• Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders
• Licensed to sell Life & Health products

You can be who you are.

People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at  What’s life like at Pacific Life? Visit

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The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$91,440.00 - $

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health…