Solutions Consultant

Are you looking for a high energy, strategic, and fast‑paced position as a Solutions Consultant? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health‑care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high‑quality care.

Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.

Join us and make a difference.

• Fantastic health and wellness benefits package, including an outstanding 401(k) match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech

The Solutions Consultant plays a critical role in supporting the sales organization by aligning client needs with Relias' healthcare learning, compliance, and workforce solutions. This role combines consultative sales support with solution design, leveraging healthcare knowledge and communication skills to enhance client discovery, tailor proposals, and improve client outcomes. The Solutions Consultant develops foundational expertise in Relias' offerings, sales enablement tools, and consultative methodologies to effectively support revenue growth and client success.

• Client Discovery and Sales Support
  • Participates in client discovery calls to understand healthcare organizations' needs, pain points, and business objectives.
  • Supports the sales process through solution mapping, demo coordination, and proposal preparation.
  • Collaborates with account executives to ensure client solutions align with both immediate and long‑term strategic goals.
• Solution Design and Enablement
  • Assists in the creation of solution recommendations, ROI models, and proposal materials.
  • Utilizes sales enablement tools (e.g., Salesforce, Highspot) to streamline workflow and ensure data accuracy.
  • Supports the continuous improvement of sales tools and templates based on client feedback.
• Market and Product Knowledge
  • Builds a foundational understanding of healthcare industry challenges, compliance standards, and workforce development needs.
  • Develops proficiency in Relias' product suite and its alignment to client challenges.
  • Stays current on industry trends impacting healthcare education and technology.
• Cross‑Functional Collaboration
  • Works with internal stakeholders including Marketing, Implementation, and Client Success to ensure a smooth client experience.
  • Contributes feedback and insights from client interactions to improve go‑to‑market strategies.
• Professional Development and Growth
  • Participates in mentoring and training sessions to expand consultative selling and presentation skills.
  • Engages in continuous learning around the healthcare market, product knowledge, and sales strategy.

• Consultative Selling – Capacity to build trust‑based relationships with prospects and clients by understanding their needs and delivering tailored, value‑driven solutions through every…