Director of Business Development

Overview

Business Development Director - Contact Centre SaaS

Scale a disruptive tech startup. Remote work available. Locations UK or Germany or Spain or France. Package includes bonus (100/200%) + equity.

Our client is flipping traditional performance management by leveraging AI to deliver smarter, faster and better customer outcomes in the contact center space. They are well-funded, growing in the UK and internationally, and are looking for senior individual contributors to drive new business in Contact Centre Technology or CCaaS (human agent) sales.

The Opportunity:

• Drive £1M+ in new logo recurring revenue per annum through hands-on sales execution
• Lead deals from start to close (average client value £100–£150K)
• Build a scalable sales pipeline and GTM strategy that resonates with Ops and Execs
• Own marketing, positioning and demand generation, focusing on top-of-funnel activity, deal velocity and close rates
• Develop channels and unlock indirect routes to market through a proven partnership model
• Represent at key industry events and build awareness amongst target stakeholders
• A track record of B2B SaaS growth (SaaS, BPO, Data and Analytics) in the CX or Contact Centre space
• You must be a Hunter and an Individual Contributor of new business
• Experience with consultative, business-case-led sales (not solely RFP-based)
• Meticulous systems for opportunity qualification and deal-shaping with C-Suite and executive audiences
• An extensive personal network that accelerates senior stakeholder engagement in target accounts
• The gravitas to support and lead high-impact technical and commercial dialogue

What You’ll Get:

• Base Salary:
  Up to £150K (negotiable based on experience and fit)
• Equity & Commission:
  To be discussed — meaningful with exit upside
• Remote-First:
  Work from anywhere, with in-person client engagement as needed
• Direct Access to Founders:
  Influence strategic GTM decisions from day one
• Growth & Impact:
  Build the revenue engine for a scale-up on the rise
• Professional Development:
  Work on AI strategy, product positioning and more

The performance management software space is ripe for disruption with AI representing a significant opportunity. Traditional systems are clunky and outdated — our client offers a sleek, data-powered alternative with strong retention and growth potential.

To apply:  to:

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries: IT Services and IT Consulting, Outsourcing and Offshoring, and Telephone Call Centers