Showroom and Digital Sales Manager, Staffed ONLINE Limited

Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members.

• Sales & Showroom Management:
  • Drive Revenue:
    Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders.
  • Expert Consultation:
    Provide technical advice to tradespeople and design inspiration to homeowners.
  • Lead Management:
    Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery.
  • Standard Setting:
    Maintain a “showroom‑ready” environment at all times ensuring displays are clean, functional, and correctly priced.
• Social Media & Digital Marketing:
  • Content Creation:
    Use a smartphone to capture daily “behind‑the‑scenes” content, new product arrivals, and completed project photos.
  • Platform Growth:
    Manage and post to the company Tik Tok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community.
  • Trade Spotlights:
    Feature local contractors and their work on our client’s channels to build community rapport and reciprocal tagging.
  • Engagement:
    Respond to comments and direct messages to convert “likes” into showroom appointments.
• Trade Relations:
  • Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products.
  • Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area.

• Experience:
  
  3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants).
• Digital Savvy:
  Comfortable using social media apps (Instagram/Facebook/Tik Tok) and basic photo‑editing tools to promote the business.
• Communication:
  Able to switch effortlessly between “trade talk” with a plumber and “design talk” with a homeowner.
• Local Knowledge: A resident of or familiar with the Black Country trade landscape.
• Technical
  
  Skills:
  
  Ability to read building plans;
  Experience with CAD software is a major plus.

• Pension Scheme
• 20 days holiday + 8 Bank Holidays

• To join a fantastic company
• To become part of a great team
• To showcase your knowledge and skill set