Account Manager

Employment Status

Regular

Full time

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It has been part of our mission for nearly one hundred years, from the first engineering standard for railway bridges developed in 1919, to today’s more than 3,500 standards, codes and related products. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products – from everyday household items to leading‑edge technology – to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people’s lives through the work that we do. We’re looking for people like you to help make it happen.

We are seeking to increase our network of NAMs in the UK within our Industrial equipment/machinery and Hazardous Locations sector. This role could be home based if preferred.

Serves as the primary customer contact in the development of new accounts. Works with Marketing to determine prospects and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group. Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans.

Builds customer profiles and call plans that address why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business.

• Establish new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available
• Independently prospect for new customers within assigned territory, using various lead generation and direct solicitation methods
• Set yearly prospecting, quoting and sales targets
• Contact former CSA Group customers lost to other agencies to attempt to regain work
• Prepare written proposals of cost for services for clients, working with Technical Specialists and Operations staff
• Participate in associations and outside organizations deemed appropriate by management
• Establish and maintain a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts and personally developed relationships
• Provide periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, and oral presentations as required
• Evaluate industry reports, territory databases, external competitive information and develop territory analyses or provide input for presentations and reporting to manager

• Bachelor’s Degree and 6 or more years of sales experience or equivalent industry experience
• Prior experience with sales CRM tracking software a plus
• Proven ability to consistently exceed sales goals
• Proven experience dealing with large organizations at senior level
• Create clear, effective and professional written communication and presentations
• Ability to create, prepare and execute complex business strategies while organizing multiple projects and responsibilities
• Organized and independent
• Proven ability to maintain confidentiality in previous positions
• Strong initiative and ability to develop new customer contacts
• Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow up on client requests
• Strong organizational and time management skills
• Creativity and project management skills to plan for projects, events and conferences
• High level of initiative and motivation to meet or exceed targeted goals with minimal supervision
• Computer proficiency in Word, Excel, PowerPoint and CRM database applications
• Ability to prepare cost proposals promptly to meet customers’ needs
• Responsive and pleasant when dealing with external and internal customers, peers and co‑workers

• A strong sales background
• Ability to read markets and develop business
• Abili…