Internal Sales Specialist; FTC – Remote

The Role

Permanent
Full Time

Job Advert:
Internal Sales – 12 Month’s Maternity Cover

Reporting to:
Sales Office Manager

We are looking for a proactive and detail‑driven Internal Sales professional to join our team on a maternity cover contract; our previous two maternity cover’s have successfully gained a permanent contract. This role is central to delivering exceptional service to both internal and external customers, ensuring smooth order flow, accurate quotation management, and strong communication across the business.

You will play a key part in supporting the Sales Office Manager and contributing to the overall performance of the Customer Hub. If you thrive in a fast‑paced environment, enjoy building strong customer relationships, and can manage multiple priorities with confidence, we’d love to hear from you.

• Prepare and submit accurate quotations within required deadlines using email, telephone, and other communication channels.
• Input customer orders efficiently into internal systems, maintaining accurate transactional records.
• Ensure commercial terms and product references are correctly maintained across all systems.
• Manage workload proactively, driving effective conversion of quotations and timely placement of orders.
• Identify and develop incoming enquiries to maximise revenue and profitability.
• Build and maintain strong, trusting relationships with customer contacts, understanding their business needs and challenges.
• Use customer systems where required to support order flow and communication.
• Support the delivery of departmental KPIs and collaborate closely with internal Contract Managers.
• Complete administrative tasks in line with company procedures and ISO accreditation requirements.
• Expedite orders and quotations where required to ensure OTIF (On Time In Full) delivery.
• Maintain positive working relationships with colleagues and customers, including when working remotely.

• Managing a consistently high workload from enquiry through to purchase order.
• Building and sustaining strong relationships with both customers and internal teams.
• Continuously improving processes and working methods.
• Meeting deadlines while handling multiple tasks simultaneously.
• Supporting company profit and growth targets through effective supply chain and customer management.

• Experience in customer service, sales, or purchasing roles.
• Strong understanding of information systems and proficiency in Microsoft Office (Excel, Outlook, Word).
• Ability to work independently and collaboratively as needed.
• Confident problem‑solver with the ability to instil trust when resolving issues.
• High attention to detail and accuracy.
• Logical thinker with the ability to view issues from multiple perspectives.