Sales Development Rep; SDR

If you’re a natural conversationalist who loves hunting for new opportunities and already has some sales or phone-based customer service experience, we’ve got the perfect next step.

We're on the lookout for a driven Sales Development Representative (SDR) to join our growing team. If you're eager to learn, motivated by success, and excited to be a part of the booming eCommerce sector, we want to hear from you!

Who are we?

We're a trusted tech-enabled fulfilment partner for hundreds of eCommerce brands globally. Building on our established presence in the UK, USA and Europe, we joined the QLS Group in 2025, significantly expanding our European footprint and accelerating our next phase of international growth.

What you will be doing...

As an SDR, you'll be at the forefront of our sales efforts helping to identify and create new opportunities for our high-performing sales team. Your mission will be to showcase the unique value J&J brings to eCommerce businesses, and you'll have access to all the tools you need to succeed - cutting-edge sales collateral, Salesforce CRM, and expert training from our team.

Your day to day will include:

Sourcing & hunting:
You'll use strategic planning and creative outreach routes across a variety of channels to find and connect with potential new clients

Booking high value meetings:
Your main goal will be generating a targeted number of qualified appointments each month that our Sales Team can convert to closed, won business

Owning the process:
From that very first cold call to a smooth handover, you'll follow our lead generation process to keep our sales pipeline packed with high quality prospects

CRM mastery:
You'll use Salesforce to keep our data accurate and meaningful - logging activities and setting tasks so no opportunity slips through the cracks

Why work for us?

We believe in nurturing new talent and providing you with the support and training needed to excel. Here's what we offer:

Starting salary of £26,265.63 plus uncapped commission (OTE £35,465)

1 day working from home each week, 4 days in the Northampton office after completing your probationary period

25 days holiday plus bank holidays and 5% matched pension

Healthshield - GP anytime, cashback for prescriptions, optical,dental...

Enhanced company sick pay

Enhanced maternity pay

Life assurance for peace of mind

Cycle to work scheme

Zen Den - a dedicated, quiet space to relax, unwind, meditate or reflect

Mental health team, fully trained to give support should you need it

We know that great people learn new things quickly, but we would love it if you have the below experience and skills...

Is a fast learner and self-motivated to achieve goals

Has a passion for building relationships and is an excellent communicator

Is organised and comfortable managing multiple tasks

Shows enthusiasm, tenacity, and a drive to succeed in a sales environment

Previous phone based experience, ideally in sales, customer service or telesales

No formal sales experience? No problem! We're looking for individuals with the right attitude and a willingness to learn.

Our hiring process

To maintain impartiality in the selection process and prevent bias from influencing shortlisting decisions, all applications are systematically reviewed blindly by anonymising CV's

If your CV is shortlisted, you'll be invited to complete a short one way video interview so we can get to know more about the person behind the CV!

You'll have an on site interview with Liam, our SDR Team Leader

You get offered the job and start your amazing new role with J&J!

Diversity and inclusion at James and James

At James and James, we welcome and value diversity. We believe in fair hiring practices and are dedicated to considering all candidates equally, regardless of their race, colour, religion, gender, national origin, age, sexual orientation, disability, or any other protected status.

Should you require any reasonable adjustments for the role or interview process please contact us and we'd be happy to discuss these with you.