Delegate Relations Lead, Reuters Events

Reuters Events is expanding its Delegate Acquisition team and we’re looking for a Delegate Relations Lead to join us in London on a hybrid basis. If you’re motivated by building senior‑level relationships, closing high‑value deals, and being at the centre of fast‑paced, global events, this is an outstanding time to join the business. You’ll be stepping into a role with real visibility, ownership, and impact, as we continue to scale our market‑leading events portfolio and invest in the growth of our delegate sales function.

Reuters Events is a fast‑growing part of Thomson Reuters, delivering world‑class conferences and strategic insight across sectors from energy and pharma to finance, legal and automotive. We bring together senior leaders, innovators and policy makers to drive the conversations shaping tomorrow’s industries. Backed by the trusted Reuters brand and decades of industry expertise, our mission is to deliver the intelligence and connections leaders need to fuel long‑term success.

As Delegate Relations Lead, you’ll drive delegate revenue through consultative sales and outbound partnerships, owning relationships with VIPs and senior stakeholders from first conversation to on‑site experience. You’ll play a key role in curating high‑value audiences, creating meaningful peer‑to‑peer networking, and ensuring every event delivers exceptional value for our delegates and our partners.

• Build and maintain a focused target account list in collaboration with Conference Producers, using Linked In, company research, and industry news.
• Source, qualify, and nurture leads through the sales funnel, ensuring accurate Salesforce CRM upkeep.
• Re‑engage past delegates and speaker contacts to drive repeat attendance.
• Develop and execute a VIP acquisition and nurturing plan aligned with event milestones, supported by the Sector Head and Head of Delegate Sales.
• Send personalized invitations, manage RSVPs, and ensure high‑value onsite engagement and networking.
• Maintain ongoing relationships with VIPs and industry groups to enhance delegate experience and retention.
• Collaborate with marketing and commercial teams to identify attendee growth areas and optimize outbound focus based on booking patterns.
• Provide insights into industry challenges and investment trends to support onsite sponsor introductions and strategic networking.
• Manage face‑to‑face VIP engagement during events, ensuring meaningful interactions with sponsors and other stakeholders.
• Follow through on nurture processes to secure attendance and post‑event relationship continuity.

• Previous outbound B2B sales experience in an events environment
• Proven track record of engaging with C‑level executives and senior decision makers
• Partnership development experience with focus on relationship building and lead conversion
• Outbound prospecting expertise across multiple channels (Linked In, email, phone, referrals)
• Lead qualification and nurturing capabilities
• Pipeline management and revenue forecasting
• Cross‑functional collaboration abilities (working with marketing, sales teams, content teams)
• Event industry experience preferred, with understanding of delegate/attendee acquisition
• CRM and data management experience preferred (specifically Salesforce)
• #LI‑FP3

• Hybrid Work Model: flexible hybrid working environment (2‑3 days a week in the office) while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance:
  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: continuous learning and skills development;
  Grow My Way programming and a skills‑first approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: comprehensive benefit plans including flexible vacation, company‑wide Mental Health Days off, Headspace app access, retirement savings, tuition reimbursement, employee incentive programs, and resources…