Broker Relationship Manager North East Region

Working hours:

part-time, job-share or full-time.

Location:

Regular travel to broker panel locations covering the North East Region (Newcastle upon Tyne, Durham, Middlesbrough, Bradford, York, Hull, Doncaster).

Salary:
Competitive salary and benefits package, including company car.

Closing date for applications: 2 July 2026.

Many of our employees work flexibly with part-time, flexible hours, job share, working from home, compressed hours. Discuss flexibility during interview.

• Management and development of new and growing broker relationships.
• Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
• With support from the outset if required, working with minimal supervision you will be responsible for delivery of own sales and business performance targets.
• Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
• Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
• Complete a granular evaluation of your broker panel to drive maximum share of wallet.
• Always represent Zurich in a professional manner.
• Achieve minimum required standard for completion of all essential business tools.
• Implement the Zurich distribution strategy and objectives through all allocated brokers.
• Gaining and feeding back market intelligence/activity.
• Carry out presentations and sales training for new product launches.
• Working alongside Underwriters and the wider business to provide brokers with a market leading service proposition.

• DIP CII qualification or working towards it (preferred).
• In-depth knowledge of market dynamics, product details, and technical aspects, with a strong drive to continuously improve.
• Adherence to industry standards and best practices.
• Well-versed in the unique characteristics and trends of the UK General Insurance market.
• Proven ability to forge strong connections with brokers.
• Effective collaborator with a strong ability to work within a team environment.
• Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
• Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
• Ability to oversee and drive successful outcomes in these areas.
• Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.

We offer a range of benefits: 12% defined non‑contributory pension scheme, annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some of your holiday, alongside other flexible benefits.

We’re committed to treating all applicants fairly and with respect, irrespective of their actual or assumed background, sexual orientation, disability or any other protected characteristic.