Internal Sales Coordinator

Inspire Resourcing is recruiting an Internal Sales Representative on behalf of our client in Sutton in Ashfield.

• Responding to B2B customer enquiries via email, phone, and website
• Providing timely product advice, samples, quotations, and follow‑ups as needed
• Preparing quotations and resolving pricing issues
• Updating the CRM system
• Proactively contacting customers to build and maintain relationships
• Growing sales profitably with existing accounts through up‑selling and cross‑selling
• Accountable for the profitability, product mix, and growth of the own customer portfolio
• Identifying new business opportunities from market research or internally generated leads
• Carrying out research
• Making contact with potential customers to pitch for new business and securing new deals
• Following up to ensure repeat business

• At least one year of office‑based sales experience
• Knowledge of export processes (EUR1 COO and Incoterms) – not essential
• Excellent customer service skills: listening, negotiation, problem‑solving, commercial astuteness
• Driven, resilient, honest, friendly, approachable, and supportive of colleagues
• Good attention to detail
• Ability to prioritise effectively
• Knowledge of CRM, ideally Sage – desirable but not essential
• Experience with industrial products/customers advantageous

• Competitive remuneration package
• Friendly team and great working environment (newly refurbished offices)
• Hybrid working – option to work from home one day per week once fully onboarded
• Enhanced holiday entitlement: 25 days + Bank Holidays (additional accrued with service)
• Life insurance if you opt to join the pension scheme
• Enhanced company sick pay – accrues with service
• Structured induction training and ongoing commitment to training & development
• High degree of autonomy
• Free fruit and unlimited Nespresso coffee or Yorkshire Tea
• Fridays are dress down and early finish
• Strong company values: we care deeply about people, partners & longevity