Remote National Account Manager- South West

National Account Manager – South West England
(Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions)

Reports to:
Head of Sales
Location:
Hybrid / Field-based across the South West of England

Role Overview:

We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach.

Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.

Why Join Countrywide Healthcare?

We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day.

Key Responsibilities:

• Identify, target, and win new customers aligned to business goals.
• Develop a strategic approach to opening doors and building new relationships.
• Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.
• Identify cross-selling opportunities and increase wallet share through insight-led conversations.
• Proactively close product/service gaps to strengthen customer partnerships.
• Build compelling commercial proposals and winning tender responses.
• Lead contract negotiations to secure profitable, long-term deals.
• Conduct regular account reviews to maintain client alignment and satisfaction.
• Act as the key point of contact for your portfolio, supported by internal teams.
• Ensure smooth delivery of products and services through effective coordination.
• Track performance and report regularly on progress against KPIs.
• Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.
• Share competitor insights and market intelligence to help shape internal plans.
• Partner with marketing, customer service, and operations to deliver seamless customer experiences.
• Support marketing-led promotions and customer engagement campaigns.
• Champion initiatives that enhance client satisfaction and retention.

• Proven Sales Expertise:
  Strong business development skills with a track record of acquiring new customers and managing key accounts.
• Consultative Approach:
  Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.
• Industry Experience:
  Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).
• Tender Skills:
  Experience in constructing competitive tender responses and negotiating contract terms.
• Analytical Skills:
  Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.
• Communication Skills:
  Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Self-Driven:
  Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.
• Organisation & Planning:
  Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently.
• Driving Licence:
  Full, clean driving licence (as the role involves travel within the specified region).

• Competitive Base Salary: £45,000 – £50,000 DOE
• Uncapped Commission Scheme
• Company Car or Car Allowance
• Technology Package:
  Phone, laptop, and home-working tech kit
• 26 Days Annual Leave
• Buy/Sell Holiday Scheme
• Company Pension Scheme
• Ongoing Training & Development
• PHS Perks:
  Access discounts at over 800 retailers