Key Account Manager, South

Job Description

The Key Account Manager for our Sleep and Respiratory Care business will be responsible for maximising order intake, sales, price realisation and customer satisfaction while developing and optimising the customer relationship to ensure long‑term profitability across the assigned accounts within the South region. The role includes leading a team of three Account Managers and working closely with marketing, operations and finance stakeholders to grow the business.

• Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total South region, exceeding region and territory sales and gross profit targets agreed with the Company.
• Ensure continuity of the relationship with the accounts and operate at multiple levels in the accounts’ organisations, facilitating executive‑level interfaces between company and the accounts.
• Prepare the strategic account plan in line with the regional strategy and execute at territory level, ensuring that all Southern AMs have strategic account plans and review them on a monthly basis.
• Contribute to the development and implementation of local marketing strategies.
• Accountable for the South Region and the three Account Managers within that region alongside their individual territories, delivering 1:1s, performance reviews and day‑to‑day support for the AMs within the South.
• Responsible for filling the funnel management tool (CRM) and systematically analysing win/loss deals, expectations, customer satisfaction, market, competition and trends.
• Participate in relevant exhibitions or local events.
• Determine the training and support needs of the Southern AMs and organise any related actions required.
• Ensure quotations are completed and delivered within time limits for both your territory and the Southern team.
• Take on additional project responsibilities from the UKI and EMEA team to support the total SRC business, including feeding back competitor information and customer needs.

This position is field‑based, spending 80% of your time working across the South territory
, with the remainder of your time working from home.

• Experience in a sales role in healthcare and B2B environment.
• Experience managing a sales team.
• Experience with in respiratory care or sleep services would be desirable.
• Preferably relevant technical or clinical experience.
• Excellent communication skills.
• A drive to succeed and exceed sales targets.
• Valid driving licence.