Client Relationship Manager

Client Relationship Manager

Location: LS15, Leeds (1 day office-based, 4 days working from home)
Salary: £28,000 - £32,000 & commission
Hours: Full-Time, Monday to Friday

Are you a relationship-driven sales professional looking for a role where you can make a real impact without the pressure of constant cold calling?

We are seeking a Client Relationship Manager to join our growing team, managing an established portfolio of approximately 400 active customers within the industrial products and services sector.

This is a fantastic opportunity for someone with a background in sales, account management, customer success, or business development who enjoys building long-term customer relationships, identifying opportunities, and delivering exceptional service. Industry experience is not essential as full product and sector training will be provided.

• Manage and develop an existing customer base of around 400 accounts.
• Build strong relationships with key decision-makers and maintain regular contact with customers.
• Identify opportunities to upsell and cross-sell products and services across your account portfolio.
• Proactively contact customers to understand their requirements and maximise account potential.
• Generate new business opportunities through targeted outbound calls and prospecting activity.
• Prepare quotations and follow up on sales opportunities.
• Work closely with internal teams to ensure excellent customer service and account support.
• Maintain accurate customer records and activity on the CRM system.
• Achieve individual sales and growth targets.

• Previous experience within Sales, Account Management, Business Development, Customer Success, or a similar client-facing role.
• Strong communication and relationship-building skills.
• Commercially minded with the ability to spot opportunities and drive revenue growth.
• Self-motivated and able to manage your own workload while working remotely.
• Confident using CRM systems and Microsoft Office.
• A positive, proactive approach and willingness to learn.

• Hybrid working 4 days from home and 1 day in our LS15 office.
• Established customer base from day one.
• Full industry and product training provided.
• Supportive and collaborative team environment.
• Career development opportunities within a growing business.
• Competitive salary, bonus structure, and benefits package.

If you're looking for a role that combines relationship management, account growth, and business development within a supportive environment, we'd love to hear from you.

Apply today with your up-to-date CV or contact us for a confidential discussion.

For any further information, please contact Shannon Clough at Interaction Recruitment Leeds using (phone number removed) / (url removed)