EU Account Coordinator

Company Overview

Cambridge Commodities is a leading supplier of nutritional ingredients and product solutions to the sports nutrition, food & beverage, animal nutrition and health & wellbeing industries.

Our people‑focused culture promotes a friendly environment where employees enjoy coming to work. Protecting the environment and supporting sustainability is also hugely important to us; we are proud to be achieving zero waste to landfill with a highly energy efficient Head Office.

• State of the art facilities with electric car charging points
• Personal development investment
• L&D system (700+ courses)
• Free on‑site gym
• Free fruit, tea & coffee
• Death in Service benefit (4 × salary)
• Wellbeing EAP App and hotline
• Salary Sacrifice Pension Scheme
• Cycle to Work Scheme
• Green Car Scheme
• Optional Bupa Healthcare Scheme
• Paid Time off for Charity and blood donations
• Social Events and more

Hours of work: 37.5 hours per week.

Location:

On‑site full‑time during the training period with some flexibility to work from home thereafter.

Schedule:

Monday to Friday, 09:00 - 17:30.

£25,200 annually.

The role involves supporting the EU Sales team with daily duties and projects, ensuring the utmost consumer satisfaction through efficient processing and facilitation of customer orders.

• Departmental administrative tasks
• Liaise with customers and post order enquiries
• Coordinate Account Managers/Executives sales pipelines and update customers on order progress
• Liaise with relevant departments to ensure orders are dispatched in a timely manner
• Attend key meetings (in the UK and Europe)
• Process orders
• Extensive liaison with European Sales Executives/Account Managers within the UK and across Europe

To be successful in this role, you will ideally have proven experience of working well in a pressurised environment. Experience with in a sales team is beneficial but not essential. The ability to communicate in a European language is also beneficial.

• IT literate with proficiency in key Microsoft packages
• Exceptional customer service and communication skills
• Confident negotiator
• Excellent organisational and planning skills
• Outstanding attention to detail
• Deadline‑focused with ability to balance daily tasks with long‑term projects

Cambridge Commodities is an equal opportunities employer committed to creating and fostering an inclusive environment. All applicants are considered purely based on their abilities to fulfil the role.