National Account Sales Manager

Role Description

This full-time hybrid role is based in Bury St Edmunds, with a blend of office-based work, client site visits, and some work from home. The National Account Sales Manager will manage and grow key national accounts and new business in the hospitality and commercial sectors, developing strategic account plans and achieving agreed sales targets. Day-to-day tasks include identifying new business opportunities, nurturing relationships with decision-makers, and promoting BUK’s portfolio, including the exclusive Paged furniture range.

The role involves preparing and delivering proposals and presentations, managing pricing and contract negotiations, and coordinating with internal teams on order processing, project timelines, and after-sales support. The National Account Sales Manager will also monitor market trends, competitor activity, and customer feedback to inform sales strategy and support continuous improvement.

• Proven experience in national or key account management, ideally within contract furniture, interiors, or related B2B sectors.
• Strong skills in building and maintaining long-term client relationships, with the ability to influence stakeholders at multiple levels.
• Commercial acumen, including experience with pricing, contracts, and negotiation to secure profitable, sustainable business.
• Effective communication, presentation, and consultative selling skills, both in person and via digital channels.
• Ability to plan territory and account activity, manage pipelines, and work to targets with minimal supervision.
• Comfort using CRM systems and standard business software (e.g., email, spreadsheets, presentations) to track and report activity.
• Willingness to travel to client sites and industry events across the UK as required.
• Knowledge of the hospitality, leisure, or commercial interiors market is highly beneficial.
• Valid right to work in the UK and a full driving licence are preferred.