Account Manager - French Bilingual Remote

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world:
Turnitin Feedback Studio, Clarity, Originality, Grade scope, Exam Soft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote‑first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well‑being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

We’re seeking a driven, results‑oriented professional to join us in a dual‑impact role that combines strategic new business acquisition with high‑touch account expansion. This role is ideal for a proactive "hunter‑gatherer" who thrives on identifying new opportunities while simultaneously nurturing deep, value‑based relationships across educational institutions.

You will be responsible for the full lifecycle of growth—from closing new deals to identifying strategic cross‑sell opportunities that deepen our impact on teaching, learning, and academic integrity.

The ideal candidate is passionate about education and technology, highly collaborative, and capable of working strategically and tactically to deliver measurable results.

• Drive new business growth:
  Identify, qualify, and close new opportunities within K–12, Higher Education, or assessment markets.
• Own the full sales cycle:
  From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning.
• Build lasting relationships:
  Engage stakeholders at all levels—from teachers to district or institutional executives—to influence decisions and strengthen advocacy.
• Deliver consultative solutions:
  Understand customer challenges and craft tailored solutions that meet their needs.
• Collaborate cross‑functionally:
  Partner with Product, Marketing, and internal teams to ensure a seamless client experience and relay market feedback.
• Leverage data and insights:
  Use CRM, usage analytics, and market intelligence to prioritize high‑impact opportunities and optimize territory strategy.
• Represent the brand:
  Communicate the company’s value proposition effectively through presentations, product demos, pitches, social channels, and industry events.
• Maintain accurate reporting:
  Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy.
• Stay informed:
  Keep up‑to‑date on industry trends, educational legislation, and territory‑specific opportunities.
• Travel:
  Up to 25% travel to engage directly with customers, nurture partnerships, and accelerate sales opportunities.

• 2+ years of quota‑carrying experience in EdTech or SaaS sales, with a consistent track record of exceeding targets.
• 2+ years of experience in Customer Success or Account Management, with a history of consistently exceeding retention and expansion targets.
• Native or Fluent in French and English.
• Proven ability to hunt, build, and close new business across complex buying committees.
• Exceptional storytelling and consultative sales skills, connecting customer challenges to product impact inspiring urgency and belief.
• Understanding of the education technology landscape including institutional decision cycles, and procurement processes.
• Strong presentation, negotiation, and relationship‑building skills across technical and non‑technical audiences.
• Proficiency with  and other sales enablement tools.
• Self‑starter with a growth mindset, resilience, and collaborative spirit.

• Exceeds…