Customer Sales Advisor - Beko Europe; Hybrid & Remote

About the Role

Make August Your Moment – Join Our Sales Team at D&G. Kick off a new chapter with a role full of growth, support, and opportunity. The role is a fast‑paced, high‑energy environment where resilience, adaptability, and a customer‑first mindset are key to success.

Salary: £25,506 per year plus average additional earnings of £7,024 per annum.

Contract:

Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern.

Location:

Remote for those not local to Nottingham, and Hybrid for those local to Nottingham. Start:
Monday the 3rd of August.

• Log into the automatic call distributor system and receive inbound calls from customers eager to register their appliances.
• Build rapport and connect with customers to understand their needs.
• Guide customers through the registration process, ensuring they feel valued and supported.

Your shift patterns will rotate on a 9‑week rota between our core opening hours of 8am and 8pm (Monday‑Sunday). You will work four Saturdays and one Sunday in every 9 weeks. You will work 37.5 hours per week and you will have two 15‑minute breaks and a full hour for lunch, allowing you to recharge and maintain your focus.

• Self‑Driven – Motivated by a sales environment and achieving the right customer sales outcomes in line with FCA requirements.
• Empathetic and an active listener – Understand customers’ needs to recommend suitable products and build trust.
• Resilient and adaptable – Stay calm, adjust approach, remain positive and keep learning in a high‑pressure environment.
• Curious and growth mindset – Willingness to learn about new products, compliance updates and client perspectives.
• Clear communicator – Explain products transparently and avoid jargon or misleading language, a regulatory must.
• Independent – Ambitious and innovative, able to work autonomously in a home‑based position.

• Starting salary of £25,506.
• Average bonus earnings of £7,024 per annum, earned through strong sales performance, excellent customer service and call quality.
• Personal and professional growth with internal mobility and leadership development programmes.
• Work‑life balance with a hybrid role.
• Health Cash Plan, instant discounts, new credit building tool, salary finance loans, electric vehicle leasing, long service awards.

Domestic & General is an equal opportunities employer. We treat all applicants fairly regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. This role is only available to applicants based in mainland UK. We perform thorough referencing, including credit and criminal record checks.