E-Commerce Sales Outreach Specialist

Join Talent Pop – Where Top Performers Thrive

At Talent Pop, we’re expanding our team and looking for a driven E-Commerce Sales Outreach Specialist who is passionate about sales, relationship-building, and creating meaningful customer connections. If you enjoy engaging with potential customers, identifying opportunities, and helping drive business growth, this is your chance to make an impact while growing your career in a fast‑paced remote environment.

This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work.

As a Sales Outreach Specialist, you’ll play a key role in driving revenue growth by re‑engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You’ll communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.

• Reach out to potential customers to recover abandoned carts and close sales.
• Provide product recommendations and guide buyers toward the best‑fit solutions.
• Proactively engage customers via email, SMS, and live chat.
• Deliver exceptional customer service and troubleshoot issues efficiently.
• Collaborate with internal teams to improve strategies and achieve sales goals.

• At least 1 year of proven remote/online sales and customer support experience.
• 1 year of customer service experience via phone, email, or chat (e‑commerce experience is a big plus).
• Strong persuasive communication skills and a natural ability to convert leads.
• Familiarity with Shopify, CRM tools, or customer engagement platforms.
• Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced remote environment.

• A personal PC or laptop with an i5 processor or higher.
• A stable internet connection with a minimum of 25 Mbps upload and download speeds.
• A quiet, professional workspace for calls.

• Professional Growth:
  Ongoing coaching, training, and clear paths to promotion.
• Performance Incentives:
  
  Recognition and rewards for top performers.
• Annual Raises:
  We believe in growing with our people.
• Career Advancement:
  High performers are frequently promoted into leadership roles.
• Flexible Remote Work:
  Enjoy the freedom to work from home, wherever you are.
• Work‑Life Balance:
  Paid time off, health stipends, and regional health benefits.

If you’re excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact—we want to hear from you.

Apply now and grow with Talent Pop.