Customer Sales Advisor - Outbound

Spring Into April
- Step Into a Role Full of Energy and Opportunity

Salary
: £25,506 per year plus average additional earnings of £8,000 per annum

Contract
:
Permanent, full time with a fixed weekly shift pattern

Location
:
Remote
- Working from home

Start
:
Monday the 27th of April

Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually whilst being a proud partner to leading manufacturers and retail brands across the globe. We have been recognised as a "Great place to Work" for consecutive years.

Do you thrive in a fast‑paced environment and enjoy connecting with people? If you’re motivated by a supportive but target‑based environment, you’ll fit right in as a Customer Sales Advisor.

Who are you?

• Self‑Driven – motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
• Empathetic and an active listener – understanding customer’s needs to recommend suitable products and build trust.
• Resilient and adaptable – handle high‑pressure sales, regulatory changes and rejections by staying calm and learning.
• Curious and growth mindset – willing to learn new products, compliance updates and client perspectives.
• Clear communicator – explain products transparently, avoid jargon or misleading language, a regulatory must.
• Independent – combine ambition and innovation, able to work autonomously in a home‑based position.

How will you contribute?

As a remote outbound sales advisor in our virtual contact centre, you will help customers safeguard their valuable household electrical items through our insurance cover protection options. You will provide the features and benefits of our protection plans to customers and address any questions or concerns, focusing on the best outcome for each interaction.

It is a remote role with supportive teamwork, professional growth, and rewarding impact on customer lives.

Shift pattern

• Mon‑Thurs 10:30‑7pm
• Fri 9‑5:30pm
• 2 × 15‑min breaks and 30‑min lunch break

Key benefits

• Starting salary of £25,506
• Average bonus earnings of £8,000 per annum, earned through strong sales performance and excellent customer service and call quality.
• Personal and professional growth encouraged via internal mobility and leadership development programmes.
• Remote working, health cash plan, instant discounts, new credit building tool, salary finance loans, electric vehicle leasing, long‑service awards.

Application eligibility

This role is only available to applicants based in mainland UK.

EEO Statement

Domestic & General are an equal opportunities employer. We treat all applicants fairly, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We require thorough referencing including credit and criminal record checks.