Key Account Manager

Key Account Manager (covering the Stevenage, Hitchin, Letchworth, Royston, Sudbury, Colchester area)

Hybrid role involving field-based work, visiting customer sites, offices, and remote work.

Spending a part of your time 'on the road', you will be the key point of contact for our customers covering Suffolk and surrounding areas. These companies are incredibly varied, coming from a range of different industries and backgrounds. You will be working closely with these customers, looking to identify their challenges with a view to providing them with top in class solutions, taking your portfolio to the next level.

• Identify and target revenue potential within your portfolio.
• Produce robust business plans that exceed sales and profit targets.
• Build a detailed understanding of the customers, markets, and competitors.
• Maintain and upkeep accurate customer records.
• Build coalitions across the business to support the delivery of sales targets including with the internal account managers.

• Experience in a field-based sales role with account management responsibilities and exposure to working to KPIs and targets.
• Open-minded, possessing the ability and williness to embrace change.
• Someone who takes a solution-led approach to their work.
• Proven ability in strategic thinking and planning.
• Excellent relationship builder.
• Strong communication and interpersonal skills.
• Experience with Salesforce CRM or B2B vendor experience would be a bonus.
• Driving licence essential.

At RS, as well as the usual employee benefits including annual performance bonus, enhanced maternity and paternity leave and private healthcare, the following Individual and Family Friendly Policies are available:

• Help for people to take control of ongoing health conditions such as diabetes or asthma with £500 a year available for monitoring and consultation.
• Support for neurodiverse colleagues and families with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette’s syndrome.
• Support for women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause.
• Inclusive benefits and programs that reflect diverse identities, including enhanced support for trans and non-binary colleagues such as voice coaching, gender affirmation surgery, and other medically necessary services.
• Further fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all.