Private Tours Product Manager

A leading luxury travel company is seeking a Bespoke Product Designer & Sales Manager to join its growing team, creating exceptional tailor‑made travel experiences across the UK and Ireland. This is a hybrid role in Oxfordshire, or fully remote for highly experienced candidates that may live elsewhere in the UK. Combining high‑end product design with consultative sales, this is a unique opportunity for a commercially minded travel professional with a passion for crafting unforgettable journeys and building lasting client relationships.

Working within a dynamic and entrepreneurial environment, you will design inspiring bespoke itineraries, develop luxury travel products, and convert enquiries into exceptional travel experiences through expert destination knowledge and outstanding customer service.

• Design and create exceptional bespoke travel itineraries across the UK and Ireland for discerning clients.
• Build and nurture long‑term relationships with high‑value customers, delivering a highly personalised service.
• Convert enquiries into confirmed bookings through consultative sales, compelling storytelling and tailored proposals.
• Develop unique, experience‑led travel products that reflect the company's luxury brand.
• Utilise and expand an established network of trusted hotels, guides, attractions and destination partners.
• Manage pricing, budgets and profit margins to ensure commercial success across every itinerary.
• Research emerging travel trends, new destinations and exclusive experiences to continually enhance the product portfolio.
• Work collaboratively with internal teams to refine products and deliver exceptional customer experiences.
• Take ownership of multiple client projects simultaneously, ensuring every journey is delivered to the highest standard.

Starting salary of 45,000 - 48,000 per annum, dependent on experience.

This is a full‑time, hybrid position (Oxfordshire) with flexibility to work from home, alongside travel throughout the UK and Ireland as required.

Benefits include:

• Flexible hybrid working.
• 25 days' annual leave, plus bank holidays.
• Access to the Heka employee benefits platform.
• Travel opportunities across the UK and Ireland.
• The opportunity to shape and develop a growing bespoke travel division.
• A dynamic, entrepreneurial working environment.

We are looking for an experienced luxury travel professional with a strong commercial mindset, exceptional destination knowledge and a passion for designing extraordinary travel experiences.

• Proven experience in bespoke travel design, luxury travel sales or a similar high‑end travel role.
• Extensive knowledge of destinations throughout the UK and Ireland, including luxury properties and unique experiences.
• Outstanding consultative sales skills with the ability to convert enquiries into high‑value bookings.
• Excellent storytelling skills, bringing bespoke itineraries to life for clients.
• Strong relationship‑building and communication skills.
• Commercial awareness with experience managing pricing, budgets and profit margins.
• An established network of suppliers, hotels, guides and destination partners would be highly advantageous.
• Excellent organisational skills with the ability to manage multiple bespoke projects simultaneously.
• A proactive, self‑motivated approach and the ability to thrive within a flexible hybrid working environment.