Account Manager - Critical National Infrastructure

About Us

We are the Information Intelligence Group (IIG) of CACI UK, a specialist software/technical consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are looking to recruit a new experienced Account Manager to join the Critical National Infrastructure team.

The Critical National Infrastructure (CNI) area forms one of our five Business Units within CACI’s Information Intelligence Group (IIG). Based on our excellent track record and growing market share in adjacent markets such as Defence, National Security and Central Government, we have set ambitious but achievable targets for significant growth. As part of our growth strategy we are looking for an experienced Account Manager to deepen current relationships with our key customer stakeholders and set out a plan to expand into new areas.

Reporting into the CNI Senior Account Director, you will work with a close-knit team dedicated to the CNI long-standing client base, maintaining positive client relationships and developing new opportunities which support CACI’s growth. You will build on our highly successful business and established relationships within UK Critical National Infrastructure clients and related partners. You will support the growth of CACI’s influence through consultative engagement, maintain stakeholder relationships and broaden CACI’s reputation and footprint within the sector.

• Ownership and management of client relationships (outside of delivery projects) within a defined customer area.
• Building and maintaining strategic relationships with key clients and stakeholders within your customer area.
• Sharing business intelligence about client initiatives and industry trends with the CNI Team.
• Identify and proactively shape new business opportunities with key clients.
• Working closely with the Resourcing and Talent Acquisition teams to identify resources required to deliver successful outcomes.
• Maintaining and accurately forecasting future work and pipeline for your customer area.
• Lead and manage bids, working with SME’s within the business to formulate successful proposals.
• Acting as an escalation point for CNI Delivery Leads for issues arising within existing projects and customers.

We are currently interested in speaking with individuals who have relevant Public Sector, Critical National Infrastructure sector or technical consultancy experience, either as Account Managers or with transferable delivery focused skills that would enable them to manage the responsibilities outlined above with appropriate support.

The Account Manager will be expected to meet customers at various locations across the UK and regularly visit our Bristol and Plymouth offices as required.

Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years.

We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you’re excited to work. Our market-leading package of benefits reflects this.

• WELLBEING – Free 24/7 counselling helpline and employee assistance programme
• WORK YOUR BEST – City-centre offices across the UK, combined with flexitime and at home working
• LEARN & GROW – Assigned Career Coach to holistically guide development
• SOCIAL – Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays
• ONSITE ALLOWANCES – expenses for lunch and drinks

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on  to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.