Senior National Account Manager

This well-established European food group is a leading manufacturer of innovative, value-added chilled and frozen products.

The group operates several businesses and manufacturing facilities across the UK and Europe, generating annual sales of approximately 250 million euros, including around 80 million pounds within the UK.

Its broad product portfolio includes party food, vegetarian products, value-added snacks, dairy-based products, pizza and frozen convenience foods. The business supplies customers across grocery retail, discount, wholesale, food service, B2B and international markets.

The UK operation combines the resources and manufacturing capabilities of a major international group with the pace, autonomy and entrepreneurial culture of a close-knit commercial team.

An excellent opportunity has arisen for a Senior National Account Manager to join the UK retail team and take responsibility for a portfolio of leading grocery multiple retailers.

Reporting to the Head of Retail, you will have full commercial ownership of your accounts, developing customer strategies, strengthening senior relationships and identifying opportunities to deliver profitable, sustainable growth.

This is more than a day-to-day account management role. You will play a central part in shaping joint business plans, developing new product opportunities and ensuring the business continues to be recognised as a trusted and valued private label partner.

With access to extensive UK and European manufacturing capabilities, you will have a strong platform from which to secure new listings, expand existing ranges and bring innovative products to market.

The role offers considerable autonomy, strong internal visibility and genuine scope to influence both customer strategy and the wider direction of the UK retail business.

• Take full commercial ownership of a portfolio of leading grocery multiple retailers
• Build trusted relationships with buyers and wider customer teams
• Develop and deliver strategic account plans and joint business plans
• Identify opportunities for new listings, range development and category growth
• Lead commercial negotiations, tenders, pricing discussions and customer reviews
• Work closely with NPD to create relevant and commercially viable product propositions
• Collaborate with technical, operations, supply chain and finance teams
• Manage customer budgets, forecasts, promotional plans and profitability
• Monitor account performance and take action to address risks and opportunities
• Represent the voice of the customer across the wider business
• Contribute to the ongoing development of the UK retail strategy

You will currently be working as a National Account Manager or Senior National Account Manager within the food industry, with experience managing customers across UK grocery retail.

The business is open to considering either an established Senior National Account Manager or an ambitious National Account Manager who is ready to take the next step in their career.

• Grocery multiple account management experience within an FMCG food business
• Experience working with private label or retailer own-brand products
• A strong track record of growing accounts and developing customer relationships
• Commercial, negotiation and financial management skills
• Experience working cross-functionally with NPD, technical, operations and supply chain
• The confidence to influence customers and senior internal stakeholders
• A proactive, entrepreneurial and solutions-focused approach
• The ability to operate independently within a home-based position

Experience with in chilled, frozen, snacking or convenience foods would be advantageous, although candidates from broader private label food categories will also be considered.

• 20% annual bonus
• Home-based working
• Significant autonomy and customer ownership
• Access to extensive UK and European manufacturing capabilities
• Career development within a growing international food group

This is a home-based role involving regular customer travel and attendance at the company’s South Wales manufacturing site approximately once per week.