Key Account Manager
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-09-12
-
Sales
Client Relationship Management, Account Manager, Business Development
Our client, a leading provider of smart metering solutions for water utilities
, is expanding its presence in the UK. With expertise in water data management, smart cities, and IoT technologies
, they are looking for a UK-based Key Account Manager to develop and manage their client accounts within the smart metering, thermal energy, and DaaS industries
. This position involves handling complex stakeholder relationships and managing high-value contracts that encompass technical solutions, data services, and customer support. The ideal candidate will bring a strong background in Account/Project Management or Business Development within the smart metering and DaaS sectors
, excellent relationship-building skills
, a proven track record of delivering growth-driving services as well as a flexible and adaptable work approach to meet changing client needs and market dynamics - apply today!!
- Manage high-value contracts in water smart metering, thermal energy, and DaaS, ensuring seamless delivery and long-term success.
- Build and maintain strong relationships with utility providers, partners, and internal teams.
- Oversee DaaS solution implementation, integrating data services to boost client efficiency.
- Collaborate with cross-functional teams to meet client needs and project deadlines.
- Act as the primary contact for technical issues related to metering and data services.
- Lead projects from initiation to completion, ensuring timely delivery and proactive issue resolution.
- Monitor SLAs and contract performance, identifying opportunities for optimisation and renewal.
- Drive growth through renewals, upselling, and expanding account coverage.
- Travel within the UK and occasionally Europe to engage clients and support project success.
- 4 years’ experience in account management, project management, or business development, ideally in water utilities, energy, or data services.
- Track record of managing multi-stakeholder projects for Key Accounts involving technical solutions and DaaS offerings.
- Solid understanding of water metering, thermal energy, IoT technologies, and related software solutions.
- Experience with AMR/AMI metering products, IoT ecosystems (e.g., LoRaWAN, NB-IoT), and network operators (preferred).
- Strong communication skills with the ability to advise clients on complex solutions.
- Willingness to travel across the UK and occasionally Europe.
- Full, clean UK driving licence required.
Location: Home based with client visits
Salary: Competitive DOE + car allowance + Comm + Profit Share + 38 days hols + family healthcare
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