Sales Team Leader Job London England UK,Sales

AtBionic,we’reon a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. With trusted partnerships including

Compare the Market,Uswitchfor Business,Mo,we'recommitted to help SMEs get the best deals for their business essentials every time.

About the Role

In this role,you'llhave the exciting opportunity to lead and manage a team of Sales Consultants in our Renewals team. Yourfocuswill be on providing guidance, training, and support to your team members as they develop the skills andexpertiserequiredto excel in their positions. Your leadership will play a crucial role in delivering exceptional customer service andmaintaininghigh compliance scores.

Key Responsibilities

Your day to day will include the following:

Team Leadership:

Provide strong leadership to the Sales team, setting clear expectations and performance goals.

Sales Performance:

Monitor individual and team performance, ensuring that sales targets and KPIs are consistently met or exceeded.

Coaching and Training:

Conduct regular coaching sessions and training to enhance the skills and product knowledge of team members.

Performance Evaluation:

Evaluate the performance of team members, providing feedback and implementing actions as needed.

Reporting:

Prepare and present regular reports on team performance, sales metrics, and progress toward goals.

Customer Service:

Ensure that the team provides exceptional customer service and resolves customer enquiries and issues promptly.

Team Motivation:

Create a positive and motivating work environment to boost team morale and engagement.

Process Improvement:

Identify areas for process improvement and implement changes to enhance team efficiency and effectiveness.

About You

At interview you’llbe able to demonstrate:

At least 12 months+ experience in leading a team,with strong leadership qualities

You’retarget driven and self-motivated,able to consistently exceed sales targets and actively seeking out opportunities to drive results and achieve success.

A consultative and value-driven sales approach,adept at understanding customer needs and presenting tailored solutions

Experience pitching/negotiating/objection handling, skilled in presenting compelling arguments, addressing objections, and negotiating win-win solutions.

Outstanding communication skills (verbal, written and listening), able to communicate clearly, concisely, and persuasively in various situations and channels.

Ability to build rapport with people from diverse backgrounds,your skillatestablishingand nurturing relationships with individuals from different cultures, backgrounds, and perspectives.

Being tactful in your approach to customers, able to navigate challenging situations with diplomacy, empathy, and professionalism.

Initiative and a desire to learn & develop, continuously seeking opportunities to expand knowledge,acquire new skills,

Resilienceandthe abilityto work under pressure,maintaininga positive attitude and delivering high-quality results even in demanding and fast-paced environments.

Interview process:

Initial conversation with one of our Talent Acquisition Team

1st stage interview with the hiring manager

Finalstageinterview, withsome of the wider team

Benefits

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing

Private healthcare cover

Employee Assistance Programme, including a virtual GP service, priority physio & talking…