Tailor-made Tour Specialist (Part time

Tailor-made Tour Specialist (Part time)
Looking for a role where no two days are the same?

Adventure Tours UK is an ambitious B Corp-certified tour operator, showcasing the very best of the UK to travellers from around the world. We specialise in creating unforgettable active and sustainable travel experiences, priding ourselves on delivering exceptional guest service, authentic experiences and responsible tourism.

We’re now looking for a Tailor-made Tour Specialist to join our team.

This is not a traditional sales role. It’s not a traditional operations role either.

This is a unique hybrid position for someone who loves both the commercial challenge of winning business and the satisfaction of delivering exceptional trips once they are booked.

You will be the dedicated point of contact for our tailor-made guests, managing their journey from initial enquiry right through to their return home.

During our peak booking period, you will focus on converting enquiries into booked trips, building relationships with guests, creating bespoke itineraries and producing compelling, commercially-sound proposals.

During our busy travel season, you will switch gears into operations mode; coordinating logistics, managing supplier partners, supporting guests on tour and ensuring everything runs smoothly behind the scenes.

If you enjoy variety, ownership and making things happen, this is the role for you.

• You have a commercial mindset
  :
  You enjoy building relationships, understanding guest needs, creating tailored solutions and closing sales
• You love organisation and detail
  :
  You get genuine satisfaction from knowing everything is in the right place, every booking is accurate and every tour is flawlessly delivered
• You enjoy variety
  :
  One day you might be designing itineraries and costing proposals. The next you could be confirming logistics, building guest itineraries, or solving a last-minute operational challenge
• You take ownership
  :
  You don’t wait to be asked. You spot issues, solve problems and take responsibility for outcomes
• You enjoy being part of a small team
  :
  We are a close-knit business where everyone makes a significant contribution. You will have real responsibility, real autonomy and real impact

• You are looking for a narrowly defined role with little variation
• You prefer to focus solely on sales or solely on operations
• You dislike administration and attention to detail
• You prefer highly structured corporate environments with multiple management layers
• You are uncomfortable speaking directly with guests or supplier partners
• You prefer to be given detailed instructions for every task rather than taking ownership and finding solutions

• Experience with in travel sales, tailor-made travel, tour operations or a related travel environment
• Strong UK destination knowledge
• Excellent written and verbal communication skills
• Strong organisational and administrative abilities
• Commercial awareness and confidence discussing travel proposals and pricing
• Excellent attention to detail
• Confidence using CRM systems and business software
• The ability to prioritise and manage competing demands
• A positive, solutions-focused attitude

You’ll be part of a dynamic small business with big ambitions to be the most respected UK adventure tour operator. You‘ll get to work with travellers from around the world and passionate local suppliers across the UK, creating truly unique, immersive experiences that support local communities and are kind to our planet.

We believe maintaining a work life balance and reducing our impact on the environment are important, so this will be a predominantly remote-working role. We are a tight-knit team so regular video calls keep us all working in harmony and we’ll meet in person at least once a month, more frequently at first while you get up to speed with the business.

• part time, permanent position: 25 hours per week
• £30,000 – £32,000 per annum (pro rata) (DOA)
• hybrid role*, with one monthly in-person meet up
• semi-flexible hours Monday – Friday
• 22 days annual leave, plus public holidays (pro rata)
• an additional…