Account Director

Director of Sales and Account Management - EMEA

Department: Sales

Employment Type: Permanent - Full Time

Location: London, UK

Reporting To: Karen Swanborough

As our Sales Director, EMEA, you'll play a pivotal role in accelerating Veovo's growth across one of our most strategically important regions. Working with some of the world's leading airports and aviation partners, you'll combine new business development with account leadership to expand our market presence, strengthen customer relationships and deliver long-term value.

You'll be responsible for driving revenue growth across both existing customers and new opportunities, partnering closely with internal teams to bring innovative solutions to market. This is a highly visible role with the opportunity to shape customer success, influence industry conversations and help airports around the world unlock better operational and commercial performance through technology.

If you're passionate about building trusted executive relationships, leading complex enterprise sales and making a tangible impact in a dynamic, fast-growing technology business, we'd love to hear from you.

• Establish and develop strategic business relationships (at both executive and operational levels) with new and existing customers
• Promote the value of the Veovo solution portfolio and the benefits to the customer
• Ensure Veovo’s customers are achieving the full value of the Veovo solution portfolio
• Increase revenues and the “stickiness” of Veovo solutions
• Establish and develop relationships with partners and alliances that support the sales process and extend Veovo’s reach
• Project the Veovo image for innovation and thought leadership in the industry (including use of social media)
• Attend and contribute to relevant industry events and organisations
• Leadership of the pursuit, bid/proposal and account teams for qualified opportunities, including, but not limited to;
  Customer Success team, solution architects, pre-sales, commercial and executives
• Responsibility for license and subscription revenues, services margin and other applicable targets
• Ability to provide accurate and dependable sales forecasts
• Drive revenue growth and raise Veovo’s company and product profile
• Manage the process of developing high quality, memorable presentations and proposals to customers, prospects and industry forums which solve customer and industry problems
• Develop and execute sales plans, account strategies and forecasts in-line with agreed opportunity pipeline process
• Work with the combined Veovo team to ensure all customers are referenceable
• Work with the customer to ensure very high response rates to the Net Promoter Score (NPS) program

• At least 5 years managing/selling into enterprise level accounts
• Proven ability to negotiate complex commercial agreements and deliver successful business outcomes
• Proven experience in consultative selling, identifying customer challenges and aligning solutions to business outcomes
• Airport industry experience preferred
• At least 5 years working for an enterprise level software solutions vendor
• Results-driven, with a proven ability to achieve sales objectives and generate new revenue opportunities
• Ability to motivate and influence a virtual team to achieve a desired outcome
• Ability to build and maintain strong customer and internal relationships
• Ability to manage realistic customer expectations and be a trusted advisor
• Strong commercial acumen with the ability to develop business cases, pricing strategies and accurate revenue forecasts
• Ability to connect with Executive-level stakeholders

• Competitive salary
• Private medical insurance
• Life and income protection
• 24-days annual leave
• Enhanced parental leave
• Tailored learning and development opportunities
• Flexible working hours and remote-work opportunities