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Account Manager

Remote / Online - Candidates ideally in
Randburg, Johannesburg, 2000, South Africa
Listing for: Placements24
Remote/Work from Home position
Listed on 2026-09-12
Job specializations:
  • Sales
    Account Manager, Client Relationship Management, Business Development, Customer Success Management
Job Description & How to Apply Below

About the Role

Our client is looking for a skilled and relationship-oriented Account Manager to join their team in Randburg . This role focuses on nurturing and growing existing client relationships, ensuring high levels of customer satisfaction, and identifying opportunities for upselling and cross-selling. You will be the primary point of contact for a portfolio of key accounts, working collaboratively with internal teams to deliver exceptional service and value.

This position offers a blend of client-facing interaction and strategic planning, making it ideal for a professional who excels at building long-term partnerships within the vibrant business community of Gauteng .

Key Responsibilities
  • Manage and grow a portfolio of assigned client accounts, acting as their main point of contact.
  • Develop strategic account plans to identify opportunities for increasing revenue and deepening client engagement.
  • Conduct regular check-ins and business reviews with clients to ensure satisfaction and address any concerns.
  • Identify and pursue opportunities for upselling and cross-selling relevant products or services.
  • Collaborate with internal sales, support, and operations teams to deliver seamless client experiences.
  • Track account performance, analyze client data, and report on key metrics to management.
Requirements
  • Proven experience in an Account Management , client relations, or similar sales role.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong understanding of customer relationship management and sales principles.
  • Ability to develop strategic plans and execute them effectively.
  • Proficiency in CRM software and Microsoft Office Suite.
  • A proactive, problem-solving attitude and the ability to work effectively in a hybrid environment.
Benefits
  • Competitive salary with attractive commission and bonus incentives.
  • Hybrid work model offering flexibility between office and remote work.
  • Opportunities for professional development and career progression.
  • Comprehensive medical and retirement benefits.
  • A collaborative and supportive team culture focused on client success.
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