Remote Cruise Consultant

Platinum Travel Recruitment are now seeking an experienced and driven Cruise Consultant to join a fabulous travel company that offer a range of luxury cruises globally.

This is an exciting role for a retail travel agent professional or a cruise sales consultant from a tour operator background seeking a rewarding career.

Each day will not be the same, Cruise Consultant duties include:

* Providing expert sales and service support for cruise products to both travel agents and direct customers.

* Handling new cruise reservations whilst offering a cutting edge customer service

* Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.

* Demonstrate strong worldwide and European cruise destination knowledge.

* Meet or exceed individual sales, revenue, and commission targets.

* Promote monthly offers, incentives, and campaigns to customers.

* Handling special requests and cruise add-ons.

* Adding travel extras to enhance experience.

* Maintain up-to-date knowledge of cruise products and destinations.

Cruise Consultant – Essential Requirements:

* Experience in selling cruises from a tour operator or travel agency based in the UK is essential.

* Excellent communication skills (verbal and written).

* Strong customer service focus with a professional and confident manner.

* GDS such as Amadeus or Galileo is ideal.

Cruise Consultant – Benefits

* Lucrative salary and commission

* Ship visits to increase knowledge

* Hybrid working in the Birmingham, Walsall, Peterborough or London areas. Remote roles also available

* Sociable working hours

* Sick pay

* Career development

* Supportive team

* Pension

* Varied job role

* Plus, many more benefits