Account Manager

This Account Manager position focuses on building detailed account plans outlining relationship structures, growth opportunities, competitive risks, and strategic priorities.

is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

• A valid driving licence is essential
• A suitable car for business use is essential
• In ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises
• Knowledge of the general ERP sector
• At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home
• This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
• Work closely with wider Sales and Account Management teams to align strategies and deliver a unified customer experience
• If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team
• If you are passionate about this role and believe you have the right mindset and transferrable
• However, we recognise that skills and experience

• Develop structured outreach strategies, supported by CRM cadences, to ensure consistent engagement and pipeline development
• Maintain accurate and timely CRM records, including pipeline updates, forecasting, and regular reporting
• Support customers through challenges, escalating where necessary to ensure rapid and effective outcomes
• Support broader commercial objectives by contributing to product feedback loops, market insights, and internal enablement activities
• Build, strengthen, and maintain relationships with key stakeholders, including operational leaders, senior management, and commercial decision makers
• Serve as the commercial point of contact for a defined portfolio of customers across all regions
• Manage customers commercial and revenue activities to maximise value across all customer tiers

• Work model:
  Hybrid
• Home Based Role