Sales Executive – of Ireland

Sales Executive – Ireland & Northern Ireland Wendy Wu Tours

Reporting to:
Business Development Manager, Ireland

Territory:
Republic of Ireland & Northern Ireland

Role Type:
Full-time

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The Sales Executive will be responsible for driving sales growth and developing Wendy Wu Tours' presence across the Republic of Ireland and Northern Ireland.

This is a dual B2B and B2C sales role, with responsibility for growing revenue across all relevant distribution channels. The successful candidate will develop new business opportunities while increasing productivity, sales and market share from existing accounts and channels.

The role will require an individual who is highly motivated, commercially focused and passionate about travel, with the ability to build strong relationships across the travel trade and directly with consumers.

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• Deliver agreed sales revenue and booking targets across the Republic of Ireland and Northern Ireland.
• Achieve and exceed agreed KPIs across sales revenue, bookings, product and destination performance.
• Develop and execute plans to deliver sales growth across the territory.
• Identify and pursue new business opportunities across all relevant distribution sectors.
• Increase productivity, revenue and sales growth from existing accounts, partnerships and distribution channels.
• Proactively identify opportunities to increase Wendy Wu Tours' market share and visibility.
• Maintain an active sales pipeline and ensure all opportunities are followed up effectively.
• Monitor sales performance and use commercial insight and market intelligence to identify opportunities for growth.
• Work closely with internal teams to maximise sales opportunities and deliver an excellent customer and trade experience.

• Travel agencies and retail travel partners.
• Home-based travel agents.
• Specialist travel agencies and specialist partnerships.
• Affiliate partnerships and other relevant third-party distribution channels.

• Develop strong, long-term commercial relationships with travel agency partners and other trade accounts.
• Identify opportunities to increase productivity and sales from existing accounts.
• Develop account plans for key and high-potential partners.
• Conduct regular sales calls, account reviews, presentations and training sessions.
• Educate travel partners on Wendy Wu Tours' destinations, itineraries, inclusions, product USPs and customer proposition.
• Support agents in converting customer enquiries into bookings.
• Identify underperforming accounts and implement appropriate sales development activity.
• Develop relationships with new agencies and partners to expand Wendy Wu Tours' distribution network.
• Represent Wendy Wu Tours at travel trade events, roadshows, exhibitions, networking events and other industry activities.
• Support the growth of direct-to-consumer sales across the territory.
• Respond professionally to customer enquiries and sales opportunities.
• Build confidence and trust with customers through excellent destination and product knowledge.
• Convert enquiries into bookings and maximise opportunities to upsell and cross-sell where appropriate.
• Support campaigns and initiatives designed to drive direct sales.
• Promote Wendy Wu Tours' customer proposition, destinations and fully inclusive touring experience.

• Develop and maintain an excellent knowledge of the full Wendy Wu Tours product portfolio and destinations.
• Understand product performance by destination, itinerary and distribution channel.
• Stay informed about…