Client Relationship Manager; Homebased

At Health Partners, we pride ourselves on being one of the UK's leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees.

This is your chance to be the driving force behind some of our most valued client relationships. As Client Relationship Manager you'll take full ownership of a defined client portfolio. Building trust, unlocking growth, and making sure every client feels like our only client. You will be spotting opportunities to upsell and cross-sell, resolving challenges before they become problems, and championing the brand at every turn.

It's fast-paced, relationship-led, and genuinely rewarding role.

You’ll be the owner of a portfolio of clients you can truly call your own. Owning the commercial and relationship management of your accounts, and growing them through smart, timely upselling and cross-selling. One day you’re running a strategic contact plan and building relationships with key stakeholders; the next you’re spotting a gap in a client’s service and pitching the perfect solution before they’ve even asked.

You’ll get ahead of risks before they become problems, resolve queries and escalations with speed and warmth, and drive contract renewals. Behind the scenes, you’ll keep data sharp, partner with Finance to spot revenue opportunities, gather client feedback that shapes real improvements, and work with suppliers and shared inboxes to keep every plate spinning smoothly. And throughout it all, you’ll be a proud ambassador for our values, bringing fresh energy and ideas that help both your clients and Health Partners go from strength to strength.

• Higher education or equivalent experience in a relationship management role
• Strong communication and presentation skills across verbal, written and phone interactions
• A proven ability to build and maintain relationships with senior managers, directors and key stakeholders
• Confidence influencing decision-makers, both internally and externally
• Excellent time and diary management, with the flexibility to work remotely and travel when needed
• Proficiency in Outlook, Word, Excel and Power Point
• The ability to thrive under pressure and juggle multiple deadlines
• A full, clean driving licence and willingness to travel
• A responsible, organised and proactive approach, with a genuine can-do attitude

Homebased - Please note that this vacancy is for remote working from home in the UK only.
Some travel to client sites may be required nationwide.

This is a full time role, Monday to Friday, 37.5 hours a week working between the hours of 8am and 6pm.

The salary for this role is competitive depending on qualifications and experience.

• A competitive salary and benefits package
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non-contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK's leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.

With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare…