Sales & Guest Experience Manager

Sonora Resort seeks a Sales Manager to enhance guest experiences and drive sales in a luxury hospitality setting. Enjoy remote work while making a significant impact on customer service.

In this pivotal role, you will oversee guest journeys and optimize revenue from high-value clients at Sonora Resort, a Relais & Chateaux property. Responsibilities focus on sales management, client relationship cultivation, and seamless service delivery. This position is perfect for a detail-oriented individual with a passion for the luxury travel industry, eager to grow within a supportive team environment.

Key Responsibilities:

• Deliver exceptional pre and post-stay guest services

• Guide clients through booking processes effectively

• Coordinate trip logistics while communicating with stakeholders

• Develop sales strategies to enhance revenue generation

• Participate in trade shows and represent the resort

Requirements:

• Fluent in English, additional languages valuable

• 2-3 years of sales experience in luxury hospitality

• Proficient in property management software

• Strong problem-solving and organizational skills

• Proven ability to build and maintain industry relationships

Harness your sales expertise to create unforgettable experiences at Sonora Resort.