Remote Sales Manager,Agency Job Singapore,Sales

Position: Remote Sales Manager, Agency Sign Up

Note:

The job is a remote job and is open to candidates in USA. First Connect Insurance Services is a digital platform providing independent insurance agents with access to top US carriers to grow their businesses. The Sales Manager for the Agency Sign-Up team will lead and coach a team focused on converting prospective agencies into active platform users, ensuring a smooth and efficient sign-up process.

Responsibilities

Lead, coach, and develop a team of Sign-Up Specialists, setting clear performance expectations and providing ongoing feedback to help each rep grow
Own team conversion metrics: set targets, track performance against them, and identify the coaching or process interventions that move the needle
Build and reinforce a consistent, high-energy sales culture focused on urgency, follow-through, and delivering a strong first impression of the platform
Recruit, hire, and ramp new team members as the Sign-Up function scales
Standardize workflows and call processes to ensure quality, consistency, and scalability across the team
Generate momentum with prospective agencies during the sign-up process to drive activation and early platform utilization
Partner closely with the Onboarding team to ensure clean handoffs and alignment on what a well-activated agency looks like
Define and track KPIs including conversion rate, contact-to-activation ratios, and call/activity metrics; analyze trends and surface actionable insights for leadership
Prepare and present regular performance reports to senior leadership on team results, key initiatives, and opportunities
Work cross-functionally with Product, Marketing, and Operations to surface agent feedback and bring the right tools and resources to your team
Stay informed on carrier appetites, market trends, and the competitive landscape to keep the team's messaging sharp and relevant
Address escalations promptly and resolve issues that could slow or block an agency's path to activation

Skills

Bachelor's degree or equivalent work experience
5+ years of experience in sales, sales leadership, insurance distribution, or a related field, with at least 2 years managing a sales team
A track record of owning conversion or pipeline metrics and moving them in the right direction
Strong coaching instincts, with the ability to develop reps at different experience levels through observation and specific feedback, not just encouragement
Analytical and data-driven, comfortable in a CRM and fluent in performance metrics
P&C license
CPCU or CIC designation

Benefits

Multiple medical plans to choose from
100% employer-covered dental
Vision plans for our team members and their families
A 401(k) retirement plan
Short; long-term disability
Employer-paid life insurance
Flexible Spending Accounts (FSA) for health and dependent care
Employee Assistance Program (EAP)
Equity
- This position is eligible for equity compensation
Training and internal career growth opportunities
Flexible Time Off
- You know when and how you should recharge

Company Overview

First Connect Insurance Services helps connect independent agents with todays best-in-class insurtech providers. It was founded in 2014, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is