Strategic Account Executive

Strategic Account Executive

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.

Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

• We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
• Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
• Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
• Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, Hawaii, New York, Maine, Illinois, or New Jersey.

The Strategic Account Executive is responsible for driving revenue through both new client acquisition and retention and expansion of existing accounts within our Managed Edge Services portfolio. This includes national equipment support programs, managed print services, and distributed device infrastructure solutions. This role blends high-velocity new logo sales with strategic account growth, requiring strong hunting skills, relationship development, and the ability to position complex service offerings that enhance operational efficiency for multi-location customers.

Essential Responsibilities

• Identify, target, and close new business opportunities across Managed Edge Services, including equipment support, device lifecycle management, and managed print solutions.
• Build a strong pipeline through outbound prospecting, industry networking, and engagement with multi-location organizations.
• Deliver compelling presentations and proposals that communicate business value, service capabilities, and cost-reduction opportunities.
• Lead contract negotiations and collaborate with internal teams to ensure smooth onboarding of new clients.
• Maintain strong relationships with assigned customers to ensure service satisfaction and long-term retention.
• Develop tailored upsell and cross-sell strategies based on account needs, fleet performance, device utilization data, and growth plans.
• Identify expansion opportunities in distributed environments—additional sites, increased device counts, managed print expansions, or enhanced support tiers.
• Support renewal processes through insight-driven conversations that highlight operational impact, ROI, and service value.
• Maintain an accurate pipeline, account records, and forecasting within Hub Spot CRM.
• Collaborate with internal operations, service delivery, and technical teams to ensure consistent customer experience and support performance.
• Analyze market trends, customer environments,…