Account Manager - Technology Solutions
Gqeberha, Port Elizabeth, 6000, South Africa
Listed on 2026-09-21
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Sales
Account Manager, Client Relationship Management
About the Role
Our client is seeking a highly motivated and client-focused Account Manager to manage and grow relationships with existing customers in the technology solutions sector, based remotely. You will be the primary point of contact for a portfolio of clients, responsible for understanding their evolving needs, identifying upselling and cross-selling opportunities, and ensuring high levels of customer satisfaction and retention. This role is crucial for driving recurring revenue and fostering long-term partnerships.
The ideal candidate is a strategic thinker with excellent communication skills and a passion for technology, working within a supportive and results-driven remote team. Success in this role means deepening client loyalty and expanding our footprint within their organizations.
- Manage a portfolio of existing client accounts, acting as their main point of contact.
- Develop and execute account plans to achieve revenue growth targets through upselling and cross-selling.
- Build and maintain strong, trusted relationships with key stakeholders within client organizations.
- Identify client needs and proactively propose relevant technology solutions and services.
- Ensure high levels of customer satisfaction and address any concerns or issues promptly.
- Collaborate with internal teams (e.g., sales engineers, support) to deliver exceptional client experiences.
- Proven experience as an Account Manager or in a similar client relationship management role, preferably within the technology industry.
- Demonstrated success in growing existing accounts and achieving revenue targets.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of technology solutions and the ability to articulate their value proposition.
- Ability to work autonomously, manage time effectively, and thrive in a remote environment.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Competitive salary and performance-based bonuses tied to account growth.
- Flexible remote work arrangement.
- Comprehensive health, dental, and vision insurance.
- Opportunities for continuous learning and professional development in cutting-edge technologies.
- A collaborative and supportive team culture focused on client success.
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