Spec: Sales Account Management

Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng

Reports to ME Sales Account Management

Job Grade/Level S5

Responsible for achieving and exceeding revenue targets through the management of the full sales cycle for defined verticals and customer base.

• Develop, communicate, and execute a structured client strategy aligned to the Sales framework methodology to drive account growth and retention.
• Design and implement detailed account plans focused on revenue growth, client expansion, and strategic objectives.
• Manage sales activities to achieve agreed targets, ensuring delivery within approved budgets and corporate objectives.
• Monitor client satisfaction consistently and proactively address issues to maintain strong service quality and retention.
• Foster a culture of accountability and performance, driving objective-based management and customer-focused execution.
• Collaborate across internal teams to identify and sell new enterprise solutions into existing clients, delivering growth targets.

Account Planning & Management

Customer Focus

Relationship Building

Sales Strategy

Job Match

Persuading and Influencing

Presenting and Communicating information

Relating and Networking

NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing

OR NQF 4:
Grade 12

Minimum of 5 years’ ICT experience in Account Management Role

Or

Minimum of 7 years’ ICT experience in Account Management Role

Level of engagement Engagement will all levels within the organisation, internal and external to the business.

Span of Control 0

Valid Drivers license

Required to travel locally and/or internationally

Hybrid Remote Worker

Non-Billable