Travel Sales Assistant

Absolute Escapes was established in Edinburgh in 2004 and is an award-winning specialist in walking holidays and tailor-made travel in the UK & Ireland.

Our first-hand knowledge and meticulous attention to detail is key to exceeding the expectations of our clients from around the world. By listening carefully to our clients’ requirements and planning fabulous itineraries where the logistics work, we allow people to hold onto their spirit of adventure - no matter how busy their lives have become.

We’re never so lost in logistics that we forget that our holidays allow people to spend precious time reconnecting with nature, with each other, and rejuvenating. Each holiday we book is as individual as the person it is created for.

We’re looking for an ambitious and enthusiastic individual to join our experienced sales team as a Travel Sales Assistant for a minimum of four months, with the opportunity to develop your skills and build a career within the tourism industry.

Working at Absolute Escapes, you’ll have the opportunity to turn your passion for travel into a career. You’ll join our dedicated team, helping to create personalised holiday itineraries, build relationships with clients and deliver exceptional customer service throughout the sales journey.

You’ll be involved in the full sales process, from responding to new enquiries, through to creating tailored proposals, following up with clients and converting leads into bookings. You’ll also develop your knowledge of our destinations and products, helping clients choose the right holiday for their needs.

You’ll be highly organised, with meticulous attention to detail and excellent written and verbal communication skills. You’ll be confident communicating with clients, enjoy building genuine relationships and be motivated and driven to turn enquiries into bookings.

This role would suit someone with a keen interest in travel, the outdoors and communication, as well as a good knowledge of the UK and Ireland as tourism destinations.

While this is an office-based role, there is the opportunity to combine this with remote working for 40% of your working hours. Absolute Escapes office is located in the heart of Edinburgh at Dovecot Studios, 10 Infirmary Street, Edinburgh, EH1 1LT
.

• Convert Leads into Bookings:
  Manage the full sales journey from initial enquiry through to confirmed booking, ensuring every detail is clearly communicated and handled professionally.
• Build Client Relationships:
  Develop strong relationships with clients from around the world, using your destination knowledge and expertise to understand their preferences and requirements.
• Create Exceptional Holidays:
  Build inspiring tailormade and walking itineraries that are practical, meticulously planned and designed to exceed client expectations.
• Develop Product Knowledge:
  Research destinations, routes, accommodation and new travel experiences to strengthen your product knowledge and support itinerary planning and sales.
• Be Part of the Team:
  Work alongside our experienced sales team in a friendly, dynamic environment, learning from their expertise, sharing ideas and contributing to team targets.
• Develop Your
  
  Skills:
  
  Take part in training and develop your skills in travel sales, customer service and the wider tourism industry.

• A genuine passion for travel, walking and the outdoors, coupled with good familiarity of the UK and Ireland as tourism destinations
• Strong communication skills, with the ability to build genuine client relationships, understand their needs, inspire them with ideas and confidently convert enquiries into bookings.
• Commercially aware and results-focused, with a willingness to take ownership of sales targets…