Remote Retail Sales Associate

About the Role

Our client is expanding its online presence and seeking a dedicated Remote Retail Sales Associate to join their virtual sales team based out of Centurion . This role involves engaging with customers primarily through digital channels, providing product information, processing orders, and offering exceptional support to drive online sales. You will work from a home-based office, leveraging technology to connect with customers and contribute to the company's e-commerce success.

This position is ideal for individuals who are self-motivated, possess excellent communication skills, and thrive in a remote work environment, playing a crucial role in the company's digital customer engagement strategy.

• Engage with potential and existing customers via phone, email, and chat to provide product information and sales support.
• Process online orders accurately and efficiently, ensuring all customer details are correct.
• Address customer inquiries and resolve issues promptly to ensure a high level of satisfaction.
• Promote company products and services, actively working to meet individual and team sales targets.
• Maintain accurate customer records and sales data in the company's CRM system.

• Previous experience in sales, customer service, or a related role, preferably in a remote setting.
• Excellent verbal and written communication skills, with the ability to build rapport with customers.
• Proficiency in using computers, CRM software, and various online communication tools.
• Self-disciplined with the ability to manage time effectively and work independently from home.
• A strong understanding of e-commerce principles and online customer engagement.

• Competitive salary with performance-based commission opportunities.
• The flexibility and convenience of working from home.
• Comprehensive training on products and sales techniques.
• Opportunities for growth within the company's expanding online division.
• Access to company-provided equipment and technical support.