Lead Prospector

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Profile: B2b Sales Customer Expert 1

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid

Reports to: B2B Sales Supervisor

Contract: Regular, Full-time

Education: College Diploma / Degree

Travel Requirements: No

For existing vacancy
:
No

TP is a worldwide leader in client experience management and contact centre business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®;
Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

• Autonomous - We encourage and trust your decision-making skills.

• Progressive work environment
  - If you have skills to prove we have all ladders for you to grow

• Flexible
  - We believe in results

• Innovative
  - All ideas matter

• Inclusive
  - Everyone is Included and everyone wins

As a Lead Prospector, you will work closely with the Sales and Pre Sales teams, and are primarily responsible for discovering potential customers to contact. You will utilize a mix of skills in researching your own leads from external and internal sources and tools, and also vet leads from provided lists. You will determine the potential for a lead to meet the business requirements of the teams based on a scoring system, and route leads appropriately to the corresponding team.

You will help the teams uncover potential industries and verticals to strategically approach, by analyzing the ideas provided by others while also suggesting your own.

• Prospect high quality, policy-compliant leads for the New Business Sales team to work on

• Be on the lookout for industry news & trends to ensure timely prospecting.

• Understand market seasonality and collaborate with sales teams to plan ahead.

• Evaluate prospective client potential, aligned with sales team expectations.

• Deliver a set of potential ready-to-call leads every week to the New Business Associate team.

• Collaborate cross functionally with New Business Sales and New Business Associate teams to calibrate on lead quality.

• Min. 1-2 years experience in digital advertising, market research, or sales

• Minimum education level of 2nd year college or higher education

• Must speak the local language of the market served, in some…