AI Sales Experience Manager

Minimum 4+ years of professional experience with B2B technology sales / business development exposure

Candidates must currently reside in New York, New Jersey and San Francisco locations in the USA. Candidates based outside the USA will not be considered for this onsite position.

We’re looking for an experienced sales professional to manage the end-to-end customer sales experience for our AI-powered solutions.

You’ll guide prospects through the sales journey, improve engagement, and help build strong, lasting customer relationships.

• Own AI solution sales opportunities from prospecting and discovery through proposal, negotiation, and handover to delivery.
• Develop and manage relationships with mid-market and enterprise decision-makers, including business leaders, operations teams, IT leaders, and transformation stakeholders.
• Understand customer workflows and pain points, translate them into AI/automation use cases, and position relevant solutions with Presales and technical teams.
• Lead discovery meetings, solution presentations, product demonstrations, PoCs, commercial discussions, and executive follow-ups.
• Build territory/account plans, identify target industries and accounts, and create a consistent qualified pipeline through outbound, inbound, events, partnerships, and referrals.
• Maintain accurate CRM records, opportunity stages, next actions, forecasts, notes, and commercial documentation.
• Coordinate proposals, RFP/RFI responses, scope alignment, and customer communication with Presales, Delivery, and Management.
• Represent Silent Infotech at customer meetings, trade shows, conferences, networking events, and onsite business-development activities.
• Track market trends, competitive offerings, and emerging AI use cases to strengthen sales conversations and customer value propositions.

• Strong understanding of practical business use cases for AI, automation, conversational AI, intelligent agents, analytics, or enterprise software.
• Ability to discuss business outcomes and customer ROI while coordinating technical depth with Presales/Engineering.
• Hands-on experience with CRM tools such as Odoo CRM, Salesforce, Hub Spot, or equivalent.
• Comfortable with Linked In Sales Navigator, prospecting tools, Google Workspace/MS Office, online meetings, and structured sales reporting.
• Research-driven, organized, self-motivated, and comfortable working against pipeline, meeting, and revenue targets.
• Strong customer-facing communication, discovery, presentation, objection-handling, negotiation, and follow-up skills.
• Proven experience owning sales pipeline and progressing complex opportunities involving multiple business and technical stakeholders.

• Bachelor’s degree in Business, Marketing, Engineering, Technology, or equivalent practical experience.
• Minimum 4+ years of professional experience, with demonstrated B2B technology sales / business development exposure.
• Demonstrable experience selling or positioning AI solutions, AI-enabled software, SaaS, ERP, automation, data, or digital-transformation services.
• Proven experience owning sales pipeline and progressing complex opportunities involving multiple business and technical stakeholders.
• Must currently reside in New York, New Jersey and San Francisco locations in the USA.
• Must be able to work 100% onsite in New York, New Jersey and San Francisco locations in the USA.
• This is not a remote or work-from-home position.