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Senior SaaS CSM - Remote Drive Renewal & Growth

Remote / Online - Candidates ideally in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Jobicy
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Sales
    SaaS Sales, Customer Success Management
Job Description & How to Apply Below

1

Password is seeking a Senior Customer Success Manager to own a portfolio of complex SaaS customers, focusing on adoption, retention and expansion. The role is UK-remote with in-person onboarding in Toronto and requires at least 6 years in a customer-facing or technical SaaS setting.

You will leverage AI-guided workflows and partner with Account Executives to drive value and renewals. Excellent executive engagement, strategic success planning, and strong forecasting are essential for success in

The Senior SaaS CSM - Remote UK, Drive Renewal & Growth position in the Sales field is open for applications.

The position is based in United Kingdom.

This opportunity is part of our work in Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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