Remote Client Service Advisor | Entry Level
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-10-05
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Sales
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Customer Service/HelpDesk
Remote Client Service Advisor - Entry Level
Company:
Globe Life AO
Location:
100% Remote (United States)
Job Type:Full-Time | Flexible Schedule | No Experience Required
Looking for a work-from-home career where you can grow professionally, enjoy schedule flexibility, and make a meaningful impact?
Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. You'll connect with clients through scheduled Zoom and phone appointments, guide them through the enrollment process, answer questions, and build long-term relationships.
Whether you're starting your career or bringing experience from customer service, healthcare, retail, banking, education, hospitality, or sales, we provide the training, mentorship, and licensing guidance you need to succeed.
- 100% Remote Work
- Qualified Leads Provided – No Cold Calling
- Full Training & Mentorship
- Leadership Opportunities Based on Performance
Meet with clients virtually using Zoom and phone.
Welcome and onboard new clients through the enrollment process.
Explain life, accident, and supplemental health insurance benefits.
Answer questions and provide exceptional customer service.
Recommend personalized benefit solutions based on each client's needs.
Build long-term client relationships through professionalism and trust.
Conduct policy reviews and assist with beneficiary updates when appropriate.
Maintain accurate client records while ensuring compliance with company and state regulations.
Participate in weekly coaching, mentorship, and leadership development.
Work from home anywhere in the United States.
Flexible ScheduleCreate a work schedule that fits your lifestyle and personal priorities.
Weekly Pay + Performance BonusesEarn competitive weekly income with performance-based incentives and long-term earning potential.
Comprehensive TrainingReceive virtual onboarding, licensing guidance, one-on-one coaching, and continuous professional development.
Career GrowthAdvance into leadership opportunities through performance, mentorship, and ongoing development.
BenefitsHealth Insurance Reimbursement
Company-Paid Life Insurance
Residual Income Opportunities
Leadership Development
Career Advancement
OPEIU Local 277 Union Representation (where applicable)
Top performers may qualify for company-sponsored incentive trips, leadership conferences, recognition programs, and team-building events.
Who We're Looking ForStrong communication and active listening skills.
Customer-focused mindset with a passion for helping others.
Positive attitude and willingness to learn.
Self-motivated, dependable, and organized.
Comfortable working independently in a remote environment.
Basic computer proficiency and reliable high-speed internet.
Ability to obtain any required state insurance license.
Experience in customer service, client success, retail, hospitality, healthcare, banking, education, administration, military, or sales is welcomed—but not required.
Why Globe Life AO?For more than 70 years
, Globe Life AO has proudly served working families, veterans, labor union members, credit union members, and their families by providing trusted insurance solutions and exceptional customer service.
Our mission is simple:
Protect Every Child. Serve All Working People.
We believe in promoting from within and investing in our people through mentorship, professional development, and long-term career growth.
Interview ProcessAll interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.
Applicants must be physically located in and legally authorized to work in the United States.
Globe Life AOWork From Home. Help Families. Grow Your Career.
Important Information About This OpportunityThis is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before…
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