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Remote Pharma SaaS Customer Success Lead

Remote / Online - Candidates ideally in
Bellingham, Norfolk County, Massachusetts, 02019, USA
Listing for: Embedded Shishya
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Sales
    Customer Success Management, SaaS Sales
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Waters Corporation is seeking a Senior Customer Success Manager to own post-sale success for a portfolio of strategic pharmaceutical accounts. You will build relationships across scientific, IT, informatics, and executive stakeholders to align plans with business outcomes and drive adoption of Waters software solutions.

You will lead executive engagements, monitor health metrics, and collaborate with marketing, product, and R&D teams to capture feedback and advocate for customer needs.

This posting is for the Remote Pharma SaaS Customer Success Lead role at Embedded Shishya, based in Bellingham, MA, United States.

We appreciate your interest in this position.

Join Embedded Shishya and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Remote Pharma SaaS Customer Success Lead position at Embedded Shishya in Bellingham, MA, United States.

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