Benefitfocus Sr Enterprise Client Executive

** Get to Know the Opportunity:
**** Benefitfocus, Inc., a Voya company**, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers, and brokers. Benefitfocus serves millions of consumers through an integrated portfolio of products and services that enable clients to efficiently shop, enroll, manage, and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides a single destination for consumers to access and manage their benefits.  

The Sr Client Executive (CE) must be strategic, proactive, agile, creative and confident in order to foster executive relationships. They are responsible for revenue growth, renewal motions and retention, and client relationship management for their assigned accounts. The CE cultivates relationships within their accounts to identify opportunities to enhance client engagement and generate demand for solutions that bring additional value to the client.  

The CE role requires a strong understanding of benefits administration, broker/consultant sales channels, technology (particularly SaaS), and strategic planning. The CE is an executive level partner for his/her client’s team, providing both strategic planning and thought leadership. Strong analytical, financial, and relationship management skills are critical. High energy and the ability to navigate organizational and operational complexity are key, as is the ability to lead via influence - both internally and externally.

The individual is responsible for revenue growth and retention, and must be capable of executing the full sales cycle, able to effectively collaborate with support colleagues, and be the trusted advisor to their assigned clients. Position offers a base salary plus variable compensation.  
** This is a 100% remote position, must be based in the U.S.*
* ** The Contributions You Will Make:
*** Retains clients, maintains sustainable relationships, and understands our suite of solutions to expand services by demonstrating a thorough understanding of client needs.
* Drives renewals and executes end to end expansion sales within customer base.
* Pursues and develops new opportunities, and expansion opportunities at assigned accounts.
* In partnership with the client, creates an account plan that reflects strategic client business objectives.
* Identifies key success measures for solutions within account and then manages to the plan.
* Demonstrates strong upselling aptitude to secure product adoption, renegotiate KPIs, and secure incremental budgets that align with client objectives and drive client growth
* Collaborates with all internal teams, external vendors and other key partners to achieve program results and ensure client satisfaction.
* Stays abreast of industry and technology trends. Educates and advocates for clients on the basis of these trends
* Serve as a strategic partner/trusted advisor, understanding client needs and dynamics to identify how client business goals can be met and exceeded, and showcasing creative thinking to establish long-term client trust.
* Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn.
* Deploy sound proposal management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines.
* Develop collaborative relationships with internal teams and display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals.
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